Positive Customer Experience Jobs in Multiple Locations

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Looking for Positive Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Multiple Locations area.

Data Scientist

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Dec 07, 2024

The FBI is seeking a Data Scientist to support investigative and intelligence operations. The role involves providing program support in data research and analysis, utilizing statistical software like Python, Stata, and R. The ideal candidate must be a U.S. citizen, obtainable to an SCI clearance, and have a degree in a relevant field. Qualifications range from GS-11 to GS-14, each with increasing responsibilities including developing data systems, identifying trends, and directing research projects. A recruitment bonus may be offered. The Department of Justice, of which the FBI is a part, is committed to fostering a diverse and inclusive work environment.

Deputy Chief Financial Officer

Company: Department of Agriculture - Farm Production and Conservation (FPAC) Business Center

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a Senior Executive Service (SES) position, level 2, with a salary range of $198,538 - $210,220 per year. This role requires a 1-year probationary period and a background investigation. Applicants must provide evidence of executive leadership and supervisory experience, directly related to the skills outlined in Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs assess executive experience and potential, not technical expertise, and cover areas like leading change, leading people, results-driven approach, business acumen, and building coalitions. Applicants must submit a written narrative addressing each ECQ separately, with at least two examples per ECQ. The position does not have an education qualification requirement, and benefits include a comprehensive package designed to make a federal career rewarding.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

County Executive Director Expanded

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 07, 2024

This is a County Executive Director position in either Eau Claire or Chippewa County Farm Service Agency Office. The role requires US citizenship, high school diploma or equivalent, and age of 18 or 17 for high school graduates. Qualifications include education or experience in agricultural operations, management, or related office functions. The position is a Title 7, Non-Federal, Non-Civil Service role with potential for telework and flexible schedules.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

Supervisory Healthcare Engineer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 07, 2024

The Healthcare Engineer role involves ensuring a safe, reliable, and controlled environment for patient care. This position requires expertise in designing, maintaining, and improving healthcare facilities, including building systems and utilities. The role can be based in either of the listed locations. Requirements include U.S. citizenship, English proficiency, and a relevant degree or professional registration. The position is in the Excepted Service and offers a comprehensive benefits package. Full vaccination against COVID-19 is mandatory for selected candidates.

Lead Contract Specialist (Contracting Officer)

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job announcement for a position in the Bureau of the Fiscal Service, specifically for the Executive Director, Administration Resource Center, Assistant Managing Director, Service Delivery, Division of Procurement Services. The role requires a U.S. Citizen or National, a one-year probationary period, and successful completion of a background investigation. Specialized experience in contracting is necessary, along with a relevant certification. The position involves planning, organizing, and executing contracts for procurement of supplies and services. Benefits include competitive salaries, bonuses, incentive awards, telework opportunities, and flexible work schedules. The role is considered high-risk.

Wildland Firefighter

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 07, 2024

The text describes job opportunities with the Bureau of Land Management (BLM) in Farmington and Taos, New Mexico. The positions are direct-hire and involve various requirements such as U.S. citizenship, background checks, and physical fitness tests. The role is a primary firefighter position under specific retirement provisions and is subject to a maximum entry age. Qualifications include specialized work experience or relevant education. The job involves arduous tasks in challenging environments and does not offer telework. Eligible employees may receive incentives and a supplemental pay increase.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job announcement for Store Workers in a commissary store. The role involves various duties such as receiving, handling, marking, preparing, displaying, and maintaining stock of resale items. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. The position is non-exempt under the Fair Labor Standards Act and is subject to overtime. The work environment may involve temperature changes and potential exposure to hazards. The application process includes an online questionnaire and onboarding. Retired military members are ineligible for 180 days post-retirement.

Wildland Firefighter - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 07, 2024

The U.S. Bureau of Land Management (BLM) is currently hiring for various positions in Farmington and Taos, New Mexico. These are direct-hire roles with potential for overtime and shift work. Applicants must be U.S. citizens, pass a background check, and meet physical requirements including a fitness test. A valid driver's license and drug test clearance are necessary. Experience in wildland fire training or related fields is preferred. The role is subject to a probationary period and may require living in backcountry camps. Benefits include a comprehensive package and potential supplemental pay increase.

Wildland Firefighter

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 07, 2024

The Bureau of Land Management (BLM) is seeking to fill multiple vacancies in Farmington and Taos, New Mexico. This is a Direct-Hire advertisement, and veterans preference is not applicable. The positions are for primary firefighters, requiring U.S. citizenship, a valid state driver's license, and the ability to pass a background check and physical fitness tests. Experience in wildland fire suppression, fuels management, monitoring, or preparedness is required. The role involves arduous work in forest, range, and desert environments, with potential for overtime and shift work. A one-year probationary period may be required, and the position is subject to drug testing. This is a bargaining unit position represented by the National Treasury Employees Union Chapter 340.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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