Positive Customer Experience Jobs in Multiple Locations

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Looking for Positive Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Multiple Locations area.

Legal Intern

Company: Other Agencies and Independent Organizations - Office of the Director of National Intelligence

Location: Multiple Locations

Posted Dec 06, 2024

The Office of General Counsel (OGC) at the Office of the Director of National Intelligence (ODNI) provides legal advice on various issues including intelligence, national security, procurement, personnel, ethics, fiscal, administrative, legislative support, information practices, and intellectual property law. The ODNI OGC offers internships for U.S. citizens with TS/SCI clearance, enrolled in J.D. or L.L.M. programs, and a GPA of at least 3.0. Interns must be able to work part-time, receive academic credit, and agree to safeguard sensitive information.

Interdisciplinary Engineer (Computer)

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Dec 06, 2024

This job announcement details the requirements and qualifications for an Interdisciplinary Engineer position. The role necessitates U.S. citizenship and a Top Secret, Sensitive Compartmented Information (SCI) security clearance. A Bachelor's Degree in engineering or higher is required, with specific course prerequisites. Specialized experience, equivalent to NH-02 or GS-11 grade level, is also mandatory. This includes applying software engineering principles, overseeing the Software Development Life Cycle, providing technical support for various systems, reviewing contracts, and offering technical advice. The position is exempt and does not meet criteria for Reemployed Annuitants. It may require a trial/probationary period and offers a comprehensive benefits package.

Motor Vehicle Operator

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

The text outlines the requirements and conditions for a Motor Vehicle Operator position in the National Park Service. Key responsibilities include operating a government motor vehicle, maintaining a Class A CDL with tanker endorsements, and passing a drug test. The role involves working on-call, evenings, weekends, holidays, overtime, and shift work. Occupancy in government quarters is required for certain locations. Failure to submit required documents will result in application rejection. U.S. citizenship is mandatory, and the appointment is subject to a background check and favorable adjudication.

Supervisory Wildland Firefighter (Fire Management Officer)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 06, 2024

The U.S. Bureau of Land Management (BLM) is seeking to fill a vacancy in either Alturas, CA or Cedarville, CA. This is a direct-hire position requiring U.S. citizenship, a clean background check, and a valid state driver's license. Applicants must not hold an active real estate license or have interests in Federal Lands. The role involves overseeing fire suppression activities, often requiring physical exertion and working in hazardous conditions. A Ph.D or equivalent doctoral degree, or relevant specialized experience, is required. The position offers a comprehensive benefits package and potential incentives like recruitment or relocation assistance.

Laborer

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

This job announcement details the requirements and conditions for a Laborer position in the Federal Government (Civil Service), specifically in locations like Circle Hot Springs, Eagle, and Skagway. The role involves performing laborer duties, wearing a uniform, and adhering to National Park Service standards. Qualifications include experience in laborer work, interpreting instructions, using tools, and maintaining cleanliness. Volunteer experience is considered. No educational substitution is allowed. Additional information includes potential telework during emergencies, non-competitive rehire eligibility, and possible relocation incentives. The position offers a comprehensive benefits package as part of a federal career.

Social Science Research Analyst

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a Social Science Research Analyst position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare and Medicaid Innovation (CMMI). The role involves conducting program and policy analyses of HHS services, and using survey, market research, and statistical methodologies to study assigned HHS programs. The ideal candidate must be a U.S. Citizen or National, pass a background check, and have at least one year of specialized experience equivalent to a GS-11 in the Federal government. This experience should include conducting health care operations or policy development for Medicare or Medicaid, analyzing the impact of health care operations or policies using statistical methodologies, and utilizing research and analysis to develop communication materials. A degree in a behavioral or social science, or related disciplines, is required. The position offers a comprehensive benefits package and flexible working arrangements.

Motor Vehicle Operator

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

The text outlines strict requirements and conditions for a U.S. government job, particularly emphasizing the necessity for U.S. citizenship, background checks, Selective Service registration, and various certifications such as a commercial driver's license and medical examiner's certificate. It also details the responsibilities, including operating government vehicles, wearing uniforms, working on-call, and potential travel. The text stresses that failure to meet these requirements will result in disqualification.

Physical Scientist

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Dec 06, 2024

The U.S. Geological Survey (USGS) is hiring for a Physical Scientist position using Government-Wide direct hire authority. The position offers a competitive salary with a cost of living allowance for Anchorage, Alaska. Key requirements include U.S. citizenship, successful background investigation, and completion of a pre-employment medical exam. Qualifications necessitate a bachelor's or higher degree in physical science, engineering, or mathematics with 24 semester hours in physical science. For GS-14, one year of professional experience equivalent to at least the GS-13 level is required.

Laborer (Motor Vehicle Operating)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

This text describes the conditions of employment for a temporary position in the Federal Government (Civil Service). The role is subject to a background investigation, U.S. citizenship requirement, and potential drug testing. The position is temporary, not guaranteed to be filled at every duty station, and may not exceed 1039 hours (six months) in a service year. Employees may be required to operate a motor vehicle, wear a uniform, and complete training. They may also need to work on-call, evenings, weekends, holidays, overtime, and shift work. Travel overnight away from home up to 5 nights per month may be required. The position does not offer reimbursement for travel, transportation, or relocation expenses. The salary is subject to annual review and adjustment, and Alaska does not have a state income tax.

Supervisory IT Program Manager (APPSW)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 06, 2024

The text provides information about a job opening for a Supervisory IT Program Manager (APPSW) at various U.S. locations. The position requires U.S. citizenship, completion of a favorable suitability check, and DoD certification. Specialized experience is needed, including planning, directing, and implementing IT program policies, leading program management responsibilities, and overseeing audits and budget activities. Substitution of education is not accepted for this grade level. The position does not meet criteria for Reemployed Annuitants. A drug-free workplace policy is in place, and all applicants are subject to urinalysis. A comprehensive benefits package is offered to federal employees.

Natural Resources Specialist

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a position within the Natural Resources Conservation Service (NRCS). The role involves implementing conservation plans, conducting scientific studies on natural resources, and utilizing GIS tools. Qualifications include a bachelor's degree in relevant fields and specialized experience. The position offers comprehensive benefits and potential for promotion.

Fish Biologist/Natural Resource Specialist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Dec 06, 2024

This is a Direct Hire Public Notice for a term appointment not exceeding 13 months with possible extensions up to 4 years. The position is under the DOC Alternative Personnel Systems (CAPS) and is equivalent to GS-11/12. Salaries vary by location. Key requirements include U.S. Citizenship, registration for Selective Service, a valid driver's license, and a safe driving record. A background investigation is required. The position involves compiling and analyzing scientific data, evaluating effects of projects on marine species, and preparing regulatory documents. It requires occasional travel and operation of a Federal motor vehicle.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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