Positive Customer Experience Jobs in Multiple Locations

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Looking for Positive Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Multiple Locations area.

System Administrator (TS/SCI Full Scope Polygraph)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. As a System Administrator, you will work closely with IBM and client leaders to plan, deliver, and deploy IBM BigFix-based configurations and patches. The role involves managing system patches, distributing patches to endpoint nodes, and collaborating with clients to optimize and trailblaze new solutions. The position requires strong technical skills, problem-solving abilities, and excellent communication skills.

Brand Sales Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. The company seeks recent graduates and early career sales professionals with technical interests and people skills to prospect and co-create solutions with clients. A Brand Sales Specialist role involves providing clients with the heartbeat of their digital enterprise, delivering secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI. IBM offers comprehensive onboarding, industry-leading learning culture, and ongoing development to advance careers.

Entry Level Cloud Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM seeks Software Developers to contribute to Cloud platform innovations, focusing on infrastructure solutions, automation, and compliance. The role involves collaborating with teams to design scalable systems and advance technology.

DB2 Modernization Jr Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role offers opportunities to work with IBM clients on innovative solutions, emphasizing collaboration and career growth. It highlights strong technical skills and a supportive environment for professional development.

Senior Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role in the HashiCorp engineering team. The team builds the Infrastructure Cloud, which allows enterprises to take a unified approach to infrastructure and security lifecycle management. The role involves designing, prototyping, and implementing features and tools while ensuring stability and usability. The position requires at least 5+ years of experience as an engineer, with a focus on Golang development and experience with distributed systems on cloud providers like AWS, Azure, or GCP.

Senior SAP Security Consultant (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job posting for a Senior SAP Security Consultant role at IBM Client Innovation Center Germany. The role involves working with clients to provide deep technical and industry expertise, focusing on SAP cybersecurity solutions, role and authorization concepts, and implementing solutions using the latest SAP product portfolio. The company offers individual career paths, training, certifications, diverse teams, and various benefits.

Associate Threat Intelligence Consultant 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes the Associate Program at IBM Consulting, focusing on professional development, learning, and growth. It also highlights the role of an Associate Threat Intelligence Consultant, involving threat analysis, malware execution, and sharing threat assessments to protect people, data, and infrastructure.

Project Manager- Energy Environment and Utiities

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a Project Manager role at IBM, focusing on the power and gas industry. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves managing large-scale application development projects, proposing and implementing solutions using IBM's offerings and technologies, and leading project teams.

Oracle OIC & Fusion Technical Architecture Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role that involves technical integration for Oracle Cloud implementation projects. The role requires extensive experience with Oracle Fusion Cloud, OIC integration, and various integration technologies. The position emphasizes collaboration, problem-solving, and leadership skills.

BigData Technical Consultant /Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights IBM's role in supporting customers with hybrid cloud and AI-driven transformations, emphasizing collaboration, innovation, and career growth opportunities. It outlines required expertise in data analytics, programming, and technology implementation, while showcasing IBM's culture of fostering skills and professional development.

Technical Solution Specialist Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is an internship job description for the IBM Z team, which supports clients and internal teams across the Americas. The role involves working with cutting-edge IBM Z and LinuxONE technology, providing enablement, guidance, and technical demonstrations. Interns will gain exposure to enterprise-class systems, modern automation, and hybrid cloud environments. Key responsibilities include assisting in preparing IBM Z networking and storage environments, participating in team activities, shadowing and assisting in deploying Red Hat OpenShift databases and automation tools, learning to support proof-of-concept activities, performance benchmarks, and technology demonstrations, documenting processes, lessons learned, and observations, and contributing to team Kanban intake by tracking tasks and status updates.

Digital Seller – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break beyond boundaries with innovative methods. They are seeking recent graduates who can combine technical interests with people skills to prospect and co-create solutions with clients, partners, and colleagues. The role of a Digital Seller involves qualifying leads, converting them into new business opportunities, and collaborating with colleagues across the Sales team. IBM provides comprehensive onboarding, a learning culture, and ongoing development to set up success and advance careers.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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