Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

health system full-time research

Academic Vascular Neurology Opportunity at Albany Medical Center

Company: Albany Medical Center

Location: Albany, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Janitor-Maintenance

Company: TCG Cleaning LLC

Location: Brooklyn, NY

Posted Sep 04, 2025

\*Daily Tasks\*: Sweep, mop, and vacuum floors daily in offices, lab rooms, kitchen, and common areas. If you have experience in maintaining clean and safe…

View Details Apply on SimplyHired
sign-on bonus relocation assistance hospital

Emergency General Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com
full-time

Urgent Care Physician Assistant – Brooklyn, NY

Company: CityMD

Location: Brooklyn, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Lead AI Engineer (Gen AI Platform Services, Python, Kubernetes)

Company: Capital One

Location: New York, NY

Posted Sep 05, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired
health system full-time new grad

Pediatric Orthopedic Surgeon - Mount Sinai Hospital - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Sep 05, 2025

View Details Apply on healthecareers.com
part-time full-time new grad

Infectious Diseases – Attending Only Service - Physician – Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com
full-time be or bc

Neuroimmunology Physician

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Sep 05, 2025

View Details Apply on healthecareers.com
401(k) continuing education credits dental insurance

Manhattan, NYC: Ob/Gyn for SSG with 6 Ob/Gyns, 2 NPs, 1 PA. Major teaching hosp. Level 3 NICU. Robotics. Call: 1:7. Starting base salary: $250k-$300k

Company: Anapol Enterprises, LLC

Location: Manhattan, New York City

Posted Sep 04, 2025

View Details Apply on healthecareers.com
disability insurance paid time off research

Behavioral Health Consultant- Bariatrics (Full-Time/Day) Cherry Hill

Company: Jefferson Health

Location: New Brunswick, New Jersey

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Designer II, Graphics - Calvin Klein

Company: Calvin Klein

Location: New York, NY

Posted Sep 04, 2025

As the Women’s Graphic Designer, you will play a key role in driving creative direction and delivering graphic designs for the women’s mainline apparel.

View Details Apply on SimplyHired

Anaplan Modeling Builder

Company: Soni Resources Group

Location: New York, NY

Posted Sep 05, 2025

Expand technical capabilities by learning adjacent tools (e.g., ServiceNow, Workday). Bachelor’s degree in a related field (MIS, IT, Finance, Business,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages

All Positive Customer Experience Jobs 994 jobs All Jobs in New York City, NY 518,427 jobs Positive Customer Experience in Remote 2,243,043 jobs Positive Customer Experience in Other US Location 1,951,443 jobs Positive Customer Experience in Multiple Locations 456,525 jobs Positive Customer Experience in USA 409,338 jobs Positive Customer Experience in Washington DC 316,215 jobs Positive Customer Experience in Chicago, IL 303,723 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs