Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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General /Non-Invasive Cardiology - Physician - Long Island, NY

Company: Mount Sinai Health System

Location: Wantagh, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com
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General Adult Inpatient Psychiatrist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Upscale Executive Chef

Company: Goodwin Recruiting

Location: New York, NY

Posted Sep 01, 2025

You will be responsible for exceptional food service, customer service, and operations by managing all aspects of the kitchen, guest interactions, and catering…

View Details Apply on SimplyHired

FLSD With F-89 or T-89 License $28.00

Company: Eastern Security Corp

Location: New York, NY

Posted Sep 01, 2025

You must be a NYS licensed security guard and hold a valid F-89 or T-89 license. Must have a valid F-89 or T-89 license. Must be at least 21 years old.

View Details Apply on SimplyHired

Freelance Graphic Designer

Company: Passport Magazine

Location: Manhattan, NY

Posted Sep 01, 2025

Must be able to work in Manhattan in person 3 days per week during the production cycle of each issue of Passport magazine.

View Details Apply on SimplyHired

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

View Details Apply on SimplyHired

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Sep 01, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

View Details Apply on SimplyHired
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Physician, General Surgery (Crescent City, CA)

Company: Sutter Medical Group

Location: Crescent City, California

Posted Sep 01, 2025

View Details Apply on healthecareers.com

IV Infusion Nurse

Company: Victory Medical Advanced Regenerative Medicine Institute

Location: New York, NY

Posted Sep 01, 2025

Licensed RN/LPN with valid certification in IV therapy and phlebotomy. At Victory Medical Institute, we offer a wide range of regenerative therapies that…

View Details Apply on SimplyHired

Bronx Area - F80 Security Guards

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

View Details Apply on SimplyHired

Software Development Engineer In Test

Company: TEKsystems

Location: New York, NY

Posted Sep 01, 2025

Description of work to be performed: Design develop implement test document and deploy full-stack cloud-native contact center-related software applications…

View Details Apply on SimplyHired

OTC Derivatives Business Analyst

Company: Infosys

Location: Jersey City, NJ

Posted Sep 01, 2025

You will create detailed design, architecture and process artifacts and implement the deployment plan. Exposure to market risk, credit risk, or collateral…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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