Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Director of Digital Engagement (CRM/Salesforce)

Company: Fordham University

Location: New York, NY

Posted Aug 15, 2025

Bachelor’s degree in a technology field or a related field. Familiarity with data analysis tools and methodologies, preferably with experience applying these in…

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Craft Beer Packaging Technician/Canning Line Operator

Company: Iron Heart Canning Company LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. Packaging machinery repair and maintenance.

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Data Analyst - Pedestrian Ramp Planning

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Aug 15, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 15, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. In this role, you will:

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Rheumatology Opportunities - Metro Atlanta!

Company: Piedmont Healthcare

Location: Peachtree City, Georgia

Posted Aug 15, 2025

View Details Apply on healthecareers.com
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RWJBarnabas Health is seeking a Medical Director for the Intensive Care Unit at Clara Maass Medical Center!

Company: RWJBarnabas Health

Location: Belleville, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com
relocation assistance mentorship remote

Physician Assistant – Colorectal Surgery

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Project Manager-HVAC

Company: Trystate

Location: Douglaston, NY

Posted Aug 15, 2025

Trystate Mechanical, an HVAC mechanical contractor, is seeking a Project Manager to be responsible for the overall performance of projects by coordinating the…

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Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Albany, New York

Posted Aug 15, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Cardiovascular Interventional Technologist - (Cardio - CI Tech - CVIT)

Company: AMN Healthcare, Inc. Medical

Location: POUGHKEEPSIE, New York

Posted Aug 15, 2025

View Details Apply on healthecareers.com
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Outpatient Gastroenterologist

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Electrician Mechanic / Jr Mechanic

Company: Confidential

Location: New York, NY

Posted Aug 15, 2025

Candidates should have all basic hand tools including a cordless screw gun. Should have a minimum of 2yrs of proven electrical experience.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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