Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Growth Marketing Manager

Company: Vista Global

Location: New York, NY

Posted Jul 29, 2025

Spin up automation flows using tools like Braze, Klaviyo, n8n, Zapier, or your tools of choice. Content & Messaging: Identify and action content opportunities…

View Details Apply on SimplyHired

Project Management| Real Estate and Development

Company: BNM Holdings LLC

Location: Fresh Meadows, NY

Posted Jul 28, 2025

Review conceptual design presentations including renderings by outside design firms & provide collaborative feedback as to how the design can potentially be…

View Details Apply on SimplyHired

CDTM Pharmacist

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 28, 2025

A valid New York State license and current registration to practice pharmacy; and. Order appropriate disease state or drug specific laboratory and physical…

View Details Apply on SimplyHired

PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

View Details Apply on SimplyHired

Sous Chef

Company: Constellation

Location: New York, NY

Posted Jul 28, 2025

Bachelor's degree in institutional management, nutrition, dietetics, or hotel and restaurant management, certification by a recognized culinary institution or…

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Painter/Laborer

Company: J Brown Painting

Location: National City, CA

Posted Jul 28, 2025

Safely operate ladders, sprayers, and other painting equipment. Prep and paint interior and exterior surfaces with attention to detail.

View Details Apply on SimplyHired

Per Diem Pharmacist

Company: Atria Physician Practice New York PC

Location: New York, NY

Posted Jul 28, 2025

Active NYS RPh license required, Pharm D preferred, plus specialized certifications as needed. Oversee and actively participate in the pharmacy project working…

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relocation assistance full time be or bc

Emergency Medicine (Full-time)

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Retail Sales Associate

Company: P.C. Richard & Son

Location: Queens, NY

Posted Jul 28, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. If you desire a career with a family-owned Company (5…

View Details Apply on SimplyHired

Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

View Details Apply on SimplyHired

Customer Service Representative

Company: Neiman Marcus

Location: New York, NY

Posted Jul 29, 2025

This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates…

View Details Apply on SimplyHired

Per Diem RN- Flu Vaccine-Manhattan

Company: VNS Health

Location: New York, NY

Posted Jul 28, 2025

Valid driver's license or NYS Non-Driver photo ID card may be required. Current license to practice as a Registered Nurse in New York State.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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