Positive Customer Experience Jobs in New York City, NY

1,665,282 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Junior Customer Service Representative

Company: AmpedUp-Cali

Location: Culver City, CA

Posted Jul 28, 2025

As a *Junior Customer Service Representative*, you will act as the first point of contact for customers at events, promotional sites, and retail locations.

View Details Apply on SimplyHired
part time research

Licensed Masters Mental Health Professional - Adult Generalist

Company: Kaiser Permanente

Location: Daly City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Registered Nurse

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com
dental insurance health insurance sign-on bonus

Pulmonology Opportunity

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Dental Assistant

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Polisher

Company: La Mercerie

Location: New York, NY

Posted Jul 28, 2025

The ability and willingness to stand for the entire duration of a shift, up to 8 hours. Dining Discounts at over 25 Affiliated STARR Restaurants.

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401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Clayton, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com
full time academic be or bc

Vice Chairperson, Obstetrics and Gynecology-NYC Health + Hospitals/North Central Bronx

Company: Physician Affiliate Group of New York

Location: Bronx, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Part Time Sales Associate | Permanent Jewelry Welder

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Our in-store *Charm Bar* invites customers to design their own bracelet or necklace — choosing stones, charms, and chains based on personal energy, milestones,…

View Details Apply on SimplyHired

Software Engineer, Data Integrity

Company: Google

Location: New York, NY

Posted Jul 28, 2025

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking…

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401(k) health insurance vision insurance

Medical Tech -

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Part Time Sales Associate | Jewelry Welder | Zapper

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Learn the art of permanent jewelry linking and weld Amare Wear’s permanent jewelry on our customers as bracelets, anklets, necklaces and rings.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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