Positive Customer Experience Jobs in New York City, NY

1,665,428 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

exceptional culture & values mentorship professional growth

Dermatologist/Cosmetic Dermatologist/Mohs Surgeon

Company: Kline Dermatology

Location: New York, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
full time be or bc

Pediatric Physiatrist Needed

Company: Catholic Health

Location: Port Jefferson and Babylon, NY

Posted Jul 20, 2025

View Details Apply on healthecareers.com
401(k) health insurance life insurance

Registered Nurse

Company: Wexford Health Sources

Location: Clayton, New Mexico

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Jul 20, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

View Details Apply on SimplyHired
relocation assistance hospital full time

Pulmonary Critical Care

Company: St. Luke’s University Health Network

Location: Phillipsburg, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
hospital prn

Physical Therapist Assistant (PTA) - Mercy Rehab OKC South - PRN

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

OB/GYN Physician Position in Princeton, NJ. $60K Sign on Bonus

Company: Unified Women's Healthcare

Location: Lawrence Township, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
health system full time new grad

Primary Care Physician- Valhalla, NY

Company: Northwell Health Physician Partners

Location: Valhalla, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

On-Call Anesthesiologist Job – $550K–$600K + $100K Sign-On | Low Call Frequency| No Trauma | White Plains, Westchester NY, minutes from Manhattan

Company: White Plains Hospital

Location: White Plains, Westchester, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
full time

New Emergency Medicine Opportunity in Oklahoma

Company: EMrecruits

Location: Ponca City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com
hospital prn

Physical Therapist (PT) - Mercy Rehab OKC South - PRN

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com
sign-on bonus hospital health system

OB/GYN Hospitalist

Company: Northwell Health Physician Partners

Location: Riverhead, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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