Positive Customer Experience Jobs in New York City, NY

1,666,052 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Nursing Assistant - Long Term Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Canandaigua, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Diagnostic Radiologic Technologist - CT

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albany, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov
401(k) paid time off sign-on bonus

Family Practice Physician Sought in California

Company: CompHealth

Location: Panorama City, California

Posted Jul 13, 2025

View Details Apply on healthecareers.com

Advanced Prosthetist Orthotist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Recreation Assistant (Swim Instructor)

Company: Department of the Air Force - Air Education and Training Command

Location: Holloman AFB, New Mexico

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Economic Data Analyst - HYBRID - Statistics Experience a MUST

Company: CAFCO Group

Location: New York, NY

Posted Jul 13, 2025

Bachelor’s degree in Economics, Finance, Statistics, or a related field (Master’s degree preferred). Experience with analytical tools like R, Python, EViews, or…

View Details Apply on SimplyHired

Psychologist (PTSD)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Bronx, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov
relocation assistance hospital health system

Urology Gynecologist opportunity in Kingston, NY, $75,000 in bonuses

Company: Nuvance Health New York

Location: Kingston, New York

Posted Jul 13, 2025

View Details Apply on healthecareers.com

Aquatics Director

Company: Department of the Air Force - Air Education and Training Command

Location: Holloman AFB, New Mexico

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Waiter (Banquets) NA-01

Company: Department of the Army - U.S. Military Academy

Location: West Point, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Health Technician - Massage Therapy

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Deputy Chief of Staff

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Bronx, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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