Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

full time malpractice insurance

Nurse Practitioner - Pediatrics

Company: PEDIATRIC AFFILIATES,P.A.

Location: Toms River, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com
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Physician - Non-Invasive Cardiologist

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Registered Nurse Supervisor (RNS)

Company: FS Nursing

Location: Bronx, NY

Posted Jul 07, 2025

Currently holds an active state issued RN license. Provide supervision and support to other nurse staff. If you’re seeking a team that values relationships,…

View Details Apply on SimplyHired

Electrician - Mechanic

Company: Laura Electric

Location: New York, NY

Posted Jul 07, 2025

Experience with hand tools and power tools. Install, maintain, and repair electrical roughing, control wiring, fire alarm, low voltage and lighting systems.

View Details Apply on SimplyHired
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Observation Physician Assistant (NIGHTS)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Lead Plumbing Mechanic

Company: Plumb Pro Plumbing & Heating Corp.

Location: East Rockaway, NY

Posted Jul 07, 2025

Ability to diagnostic plumbing / heating issues effectively- Excellent problem-solving skills and attention to detail- Valid driver's license.

View Details Apply on SimplyHired

Welder

Company: Pacific Electrical Contractor

Location: Brooklyn, NY

Posted Jul 07, 2025

Strong mechanical knowledge with the ability to operate power tools and welding equipment safely. Fabricate metal components by interpreting schematics and…

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full time be or bc new grad

Family Medicine - Physician - Manhattan and Westchester NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Senior Investor Relations Manager-Bilingual Mandarin English

Company: Classover

Location: New York, NY

Posted Jul 07, 2025

Represent the company in investor calls, interviews, events, and background briefings. Stay updated on relevant capital market developments that impact company…

View Details Apply on SimplyHired

HVAC Service Technician and Installer

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jul 07, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

View Details Apply on SimplyHired
full time new grad be or bc

General Otolaryngologist

Company: Hackensack Meridian Health

Location: Brick, New Jersey

Posted Jul 07, 2025

View Details Apply on healthecareers.com

Litigation Attorney (Insurance Defense/Construction/Labor Law)

Company: Marshall Conway Bradley & Gollub

Location: New York, NY

Posted Jul 07, 2025

The firm is seeking an associate who will be responsible for handling all aspects of pre-trial litigation in the defense of complex construction accident cases,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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