Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

IT DATA ANALYST

Company: Ariel Partners

Location: Brooklyn, NY

Posted Jul 01, 2025

Process Improvement: Assist in developing and implementing strategies for improving data analysis processes. Data Analysis & Reporting: Generate comprehensive…

View Details Apply on SimplyHired

CDL A OTR Truck Driver - 2 weeks out, Dry Van

Company: HMD Trucking, Inc.

Location: New York State

Posted Jul 01, 2025

2200 - 2500 miles weekly on average. Give us a call at 888-215-8523 Pay Range: 0.60-0.60 per_mile, General Benefits: W2 position.

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relocation assistance health system full time

Orthopedic Trauma Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Jul 01, 2025

View Details Apply on healthecareers.com

HVAC Customer Resource Coordinator

Company: Johnson Controls

Location: New York, NY

Posted Jul 01, 2025

Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.

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health system full time + 1 tags

Nurse Practitioner (NP), Cardiac Step-Down Unit, Morristown (Nights)

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jul 01, 2025

View Details Apply on healthecareers.com
malpractice insurance private practice part time

Part-Time PA - Port Jefferson Station NY

Company: Unified Women's Healthcare

Location: Port Jefferson Station, New York

Posted Jul 01, 2025

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CDL-A Experienced Flatbed Truck Driver

Company: E.W. Wylie

Location: Manhattan, NY

Posted Jul 01, 2025

6 months of recent OTR flatbed driving experience. 1 year of non-flatbed OTR driving experience within the last 3 years. $2,500 Sign On Bonus.

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Registered Nurse (RN) Team Member

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 01, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

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paid time off relocation assistance sign-on bonus

Physician - Family Practice

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 01, 2025

View Details Apply on healthecareers.com

Registered Nurse

Company: Coordinated Care Alliance Ny Inc

Location: New York, NY

Posted Jul 01, 2025

Master’s degree with one year experience in behavioral health, medical, and/or mental health services, and a license as a Licensed Practical Nurse (LPN) or…

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mentorship professional growth

Nurse Practitioner, CRNP - Primary Care

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jul 01, 2025

View Details Apply on healthecareers.com

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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