Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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Seamless Access Representative

Company: Jefferson Health

Location: Camden, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Customer Insights Manager II

Company: Ursus, Inc.

Location: New York, NY

Posted Jun 30, 2025

Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study…

View Details Apply on SimplyHired

Laborer

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Valid driver’s license with a clean driving record (required). Safely drive a company truck to and from job sites (must have a clean driving record).

View Details Apply on SimplyHired
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Maternal Fetal Medicine (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
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Hormonal Wellness Physician

Company: Axia Women’s Health

Location: Sewell, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

View Details Apply on SimplyHired

Project Manager

Company: Hello Chapter

Location: New York, NY

Posted Jun 30, 2025

Undergraduate or graduate degree in Construction Management, Engineering, Architecture or another related field from an accredited program.

View Details Apply on SimplyHired

Junior Accountant

Company: Research Foundation of The City University of New York

Location: New York, NY

Posted Jun 30, 2025

These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and…

View Details Apply on SimplyHired
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Patient Care Associate-PCA (Non-Exempt)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 30, 2025

View Details Apply on healthecareers.com

HVAC Service Technician

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 30, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

View Details Apply on SimplyHired
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Pediatric Rheumatologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com
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Seeking a Pediatric Gastroenterologist at Staten Island University Hospital

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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