Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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Cardiology - Electrophysiology

Company: Trinity Health

Location: Albany, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Physical Therapist Assistant - Outpatient - (PTA)

Company: AMN Healthcare, Inc. Medical

Location: NEW CANAAN, Connecticut

Posted Jun 03, 2025

View Details Apply on healthecareers.com
403(b) pet insurance retirement plan

Home Health Aide

Company: United Health Services

Location: Johnson City, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com
hospital 403(b) pet insurance

Delivery Room Technician

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

View Details Apply on SimplyHired
403(b) pet insurance retirement plan

Patient Care Pharmacist - Inpatient

Company: United Health Services

Location: Binghamton, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com

Registered Nurse - PRN

Company: The CORE Institute

Location: Sun City, AZ

Posted Jun 02, 2025

Responds to /refers incoming patient treatment-related phone calls. Ensures pre-op phone calls are made to patients and that these patients fully meet protocol…

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403(b) pet insurance retirement plan

Pulmonary/Respiratory MedSurg Specialty Nurse

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted Jun 02, 2025

View Details Apply on healthecareers.com

SENIOR GRAPHIC DESIGNER

Company: Bon Appetit

Location: Redwood City, CA

Posted Jun 02, 2025

Brainstorm, develop, and execute creative ideas for the design of sales materials including sales proposals and presentations.

View Details Apply on SimplyHired
per diem

Certified Clinical Laboratory Technician - Per Diem

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
loan repayment program malpractice insurance sign-on bonus

Primary Care Opportunities in Syracuse, New York

Company: Trinity Health

Location: Syracuse, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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