Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

health system full time be or bc

Interventional Gastroenterologist, Summit

Company: Atlantic Health System

Location: Summit, New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com
dental insurance employer-matched 403(b) plan health insurance

Physician – Nursing Home Medical Director

Company: St Peter's Health Partners

Location: Albany, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
full time

APN - Nephrology

Company: Summit Health Medical Group

Location: Berkeley Heights, New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com
full time research academic

Oculoplastics Faculty Opening

Company: The University of Iowa

Location: Iowa City, Iowa

Posted May 26, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance employee assistance program

Caregiver Lead

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com
full time

Board-Certified Dermatologist

Company: Riverchase Dermatology

Location: Sun City Center & Parrish, FL

Posted May 25, 2025

View Details Apply on healthecareers.com
full time research academic

Director for the Iris Cantor Men’s Health Center, Men’s Health Urologist

Company: WCM Urology

Location: New York, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
dental insurance health insurance retirement plan

Outpatient GYN Surgeon

Company: AdvantageCare Physicians

Location: Downtown Brooklyn and east New York Brooklyn

Posted May 25, 2025

View Details Apply on healthecareers.com

Safety carpenter/handy man

Company: ZD Jasper Realty Inc.

Location: New York, NY

Posted May 26, 2025

Assist with punch list and site safety according to DOB code Maintain cleanliness and safety compliance on site (stairs, ladders, egress paths) Work across both…

View Details Apply on SimplyHired
paid time off parental leave relocation assistance

Anaesthetists - Senior Medical Officers

Company: Health New Zealand

Location: New Zealand

Posted May 26, 2025

View Details Apply on healthecareers.com
flexible schedule work life balance full time

Endocrinologist- Optum NY

Company: Optum

Location: Lake Success, New York

Posted May 26, 2025

View Details Apply on healthecareers.com
403(b) flexible schedule malpractice insurance

Medical Director - Endocrinology

Company: Capital Health

Location: Southern New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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