Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

be or bc full time

Physician- Urologist Position

Company: AdventHealth Medical Group

Location: Orange City, Florida

Posted May 25, 2025

View Details Apply on healthecareers.com

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Brooklyn, NY

Posted May 25, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

View Details Apply on SimplyHired

BOB-CEMENT MASON

Company: DEPARTMENT OF TRANSPORTATION

Location: New York, NY

Posted May 24, 2025

If required, this license must be maintained for duration of appointment in this position. Preference will be given to candidate who possess a Commercial…

View Details Apply on SimplyHired

MLL/ENL Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

Initiate and maintain timely communication with all parents/guardians (through daily/weekly folders, messages and posts on Parent Square, progress reports,…

View Details Apply on SimplyHired
full time

Mammographer - 24 hours

Company: Kaiser Permanente

Location: Daly City, California

Posted May 25, 2025

View Details Apply on healthecareers.com

Tax Manager - Reable Energy

Company: Deloitte

Location: New York, NY

Posted May 24, 2025

5+ years of experience in related field (exception applies for master's degree with 2+ years of experience). Advanced degree such as MST, MAcc, LLM, or JD, or…

View Details Apply on SimplyHired

Elementary Classroom Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

NYS teaching certification or pending in their discipline and/or meets NYS certification eligibility requirements. Strong collaboration and teamwork skills.

View Details Apply on SimplyHired
loan repayment program hospital full time

Primary Care Physician Needed in Oradell, New Jersey

Company: CompHealth

Location: Oradell, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com

Event Lead Chef | Part-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 24, 2025

Support the preparation and design of all food and drinks menus. Produce event’s menus as requested in a manner that meets our high standards of both design and…

View Details Apply on SimplyHired
dental insurance employer-matched 401(k) plan health insurance

Nephrology Physician

Company: Monogram Health

Location: Northern New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Total Joints Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, New York

Posted May 25, 2025

View Details Apply on healthecareers.com

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Ridgewood, NY

Posted May 25, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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