Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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Orthopedic Total Joint Surgeons

Company: Catholic Health

Location: Nassau County, NY

Posted May 05, 2025

View Details Apply on healthecareers.com
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Vice Chair for Clinical Operations, Department of Radiology

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted May 05, 2025

View Details Apply on healthecareers.com
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Hematology/Oncology - Physician - Huntington, NY

Company: Mount Sinai Health System

Location: Huntington, New York

Posted May 05, 2025

View Details Apply on healthecareers.com

RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

View Details Apply on SimplyHired
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Speech & Language Pathologist - Acute - (SLP)

Company: AMN Healthcare, Inc. Schools

Location: TEXAS CITY, Texas

Posted May 05, 2025

View Details Apply on healthecareers.com
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Staff Nurse II - ICU Critical Care 24 Hours / Week Day Shift

Company: Kaiser Permanente

Location: Redwood City, California

Posted May 05, 2025

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[Immediate Hire] K-8 English Language Learner Teacher

Company: DREAM

Location: New York, NY

Posted May 05, 2025

Assist in administering required language proficiency and academic achievement tests for determining placement, ongoing monitoring of student progress and…

View Details Apply on SimplyHired
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Physical Therapist - Home Health - (PT - HH)

Company: AMN Healthcare, Inc. Schools

Location: VALLEY CITY, North Dakota

Posted May 05, 2025

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Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Schools

Location: ROCHESTER, New York

Posted May 05, 2025

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Critical Care Physician Assistant

Company: Sound Physicians

Location: Perth Amboy, New Jersey

Posted May 05, 2025

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OBGYN

Company: Northwell Health Physician Partners

Location: Long Island, NY

Posted May 05, 2025

View Details Apply on healthecareers.com
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Medical Technologist - Clinical Laboratory Scientist - (Med Tech - MT - CLS)

Company: AMN Healthcare, Inc. Schools

Location: MILES CITY, Montana

Posted May 05, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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