Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Early Head Start Teacher Floater - Part-Time

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Apr 10, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Software Engineer - Associate P3

Company: Morgan Stanley

Location: New York, NY

Posted Apr 11, 2025

We provide technology solutions, consultation, controls, governance, and expertise to fraud analysts in operations and cybersecurity, define technology strategy…

On-Call CDL Driver – Hourly

Company: Triangle Services Inc

Location: Maspeth, NY

Posted Apr 11, 2025

Valid CDL driver’s license (Class A or B). We are currently seeking a reliable, on-call CDL-licensed driver to operate trucks for various field operations.

Senior Sous Chef

Company: Laurel Grill

Location: Culver City, CA

Posted Apr 10, 2025

A culinary degree or relevant certification is a plus. Proficiency in using kitchen equipment and tools. As the Senior Sous Chef, you will play a crucial role…

Personal Chef

Company: Shef

Location: New York, NY

Posted Apr 10, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

HVAC Installation Technician

Company: HVAC RNTL

Location: Missouri City, TX

Posted Apr 09, 2025

Must have valid driver's license with good driving record. Ability to work in diverse conditions including but not limited to mechanical equipment rooms with…

SPED Science Teacher

Company: Innovation Charter High School

Location: New York, NY

Posted Apr 11, 2025

They accomplish this by employing intellectual engagement strategies and backward planning methodologies to create multiple entry points in their curriculum…

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Apr 11, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

Registered Nurse

Company: Urban Pathways, Inc.

Location: New York, NY

Posted Apr 10, 2025

Valid driver’s license with clean driving a plus. Registered Nurse (RN) with a valid and current New York State RN license. Clinical Rapid Response & Triage:

HVAC Technician/Installer

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Apr 11, 2025

This position handles service and Install calls to customers in their homes and commercial businesses and utilizes customer service training to educate and…

Director of AV/Construction Project Management

Company: Electronic Environments

Location: New York, NY

Posted Apr 10, 2025

Minimum 10 years of progressive experience in design and implementation of technology systems. Provide technical oversight, guidance, and support to PMs & APMs.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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