Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Plumbing Engineer Entry Level

Company: Chosen MEP, Corp.

Location: Long Island City, NY

Posted Apr 03, 2025

This is an entry position but the individual must have at least one to two years of experience in MEP design industry preferably NYC.

View Details Apply on SimplyHired

Maintenance Mechanic Specialist-Carpenter

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 03, 2025

Position requires working in a non-office environment where there are some physical discomforts such as noise, dust, heat, fumes and other elements which are…

View Details Apply on SimplyHired
travel 401(k) dental insurance

Travel Nurse RN - PCU - Progressive Care Unit - $2,267 per week

Company: Genie Healthcare

Location: Albany, New York

Posted Apr 03, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - PCU - Progressive Care Unit - $1,654 per week

Company: Medical Solutions

Location: Las Cruces, New Mexico

Posted Apr 03, 2025

View Details Apply on healthecareers.com

Developer

Company: Pennrose

Location: Brooklyn, NY

Posted Apr 04, 2025

Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, training, etc.).

View Details Apply on SimplyHired
staffing agency travel prn

Travel Nurse RN - Neurology - $2,163 per week

Company: TotalMed Staffing

Location: Albany, New York

Posted Apr 03, 2025

View Details Apply on healthecareers.com
relocation assistance hospital health system

Lead APRN - Internal Medicine

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Apr 04, 2025

View Details Apply on healthecareers.com

Multi-lingual Customer Service Representative (Creole, French, AND Spanish)

Company: Anchor Health Home Care

Location: Brooklyn, NY

Posted Apr 03, 2025

In this role, you will answer incoming calls, responding to service related questions and obtaining feedback, completing required documentation, and escalating…

View Details Apply on SimplyHired

Driver/ Armed Guard

Company: Rapid Armored Corp

Location: Brooklyn, NY

Posted Apr 03, 2025

Must have valid New York State driver license, no points or accidents. Sign on Bonus (Combined total $1500), paid after 60 & 180 days of employment.

View Details Apply on SimplyHired
travel 401(k)

Travel Physical Therapist - $1,700 per week

Company: AHS Staffing

Location: Keene, New Hampshire

Posted Apr 03, 2025

View Details Apply on healthecareers.com
holidays

Registered Nurse (RN) - ED - Emergency Department - $112K-147K per year

Company: Stability Direct

Location: Hawthorne, New York

Posted Apr 03, 2025

View Details Apply on healthecareers.com
staffing agency travel pet insurance

Travel Nurse RN - Med Surg / Telemetry - $1,786 per week

Company: Coast Medical Service

Location: Mason City, Iowa

Posted Apr 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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