Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

hospital

DIRECTOR, I/P & BEHAVIOR HLTH

Company: WMCHealth

Location: POUGHKEEPSIE, New York

Posted Mar 30, 2025

View Details Apply on healthecareers.com

Registered Nurse RN ICU Registry

Company: Banner Health

Location: Sun City West, AZ

Posted Mar 30, 2025

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of…

View Details Apply on SimplyHired

Lead Electrical Technician - Foreman

Company: DVM Industries

Location: Long Island City, NY

Posted Mar 27, 2025

DVM is a leader in innovative electrical construction, including large EV charger projects, ground floor buildouts using the latest installation techniques and…

View Details Apply on SimplyHired
sign-on bonus relocation assistance hospital

Registered Nurse

Company: University of New Mexico - Hospitals

Location: ALBUQUERQUE, New Mexico

Posted Mar 27, 2025

View Details Apply on healthecareers.com

Registered Nurse RN ICU Registry

Company: Banner Health

Location: Sun City, AZ

Posted Mar 30, 2025

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of…

View Details Apply on SimplyHired

Information Security Analyst II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 29, 2025

Certified Information Systems Security Professional (CISSP) certification preferred; SANS and other Information Security related certification a plus.

View Details Apply on SimplyHired

18 Wheeler - Semi Owner Op's

Company: EM Way Inc

Location: New York State

Posted Mar 27, 2025

MUST have your own truck (no leases available)*. MUST have or be able to get your own IRP (truck registration)*. *Home time when you need it*.

View Details Apply on SimplyHired
sign-on bonus relocation assistance full time

CPR RN

Company: University of New Mexico - Hospitals

Location: ALBUQUERQUE, New Mexico

Posted Mar 27, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: Asia Society

Location: New York, NY

Posted Mar 27, 2025

Assist the sales team in achieving sales goals and performance metrics by driving sales through the engagement of customers, suggestive selling, sharing product…

View Details Apply on SimplyHired
hospital research

RN FLOAT– ED/ICU

Company: WMCHealth

Location: KINGSTON, New York

Posted Mar 30, 2025

View Details Apply on healthecareers.com
relocation assistance sign-on bonus health system

The Mount Sinai Health System is currently seeking Dermatologists to join its outpatient multi-specialty practices in Manhattan!

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Mar 27, 2025

View Details Apply on healthecareers.com

CDL Route Delivery Driver

Company: Manhattan Beer Distributors

Location: Ridgewood, NY

Posted Mar 27, 2025

Must have 6 months of driving experience. Commercial driving: 1 year (Preferred). Making sure the truck is accurately loaded with product before the run.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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