Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

401(k) dental insurance employer-matched 401(k) plan

Women's Health Nurse Practitioner - Private Practice - Lakewood, New Jersey

Company: Unified Women's Healthcare

Location: Lakewood, New Jersey

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 11, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

View Details Apply on SimplyHired

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

View Details Apply on SimplyHired
full-time research academic

Pediatric Urologist Faculty Position

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Oct 12, 2025

View Details Apply on healthecareers.com
full-time

Family Medicine Hospitalist Opening in Elmira, NY

Company: CompHealth

Location: Elmira, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Software Engineer

Company: Finch Legal

Location: New York, NY

Posted Oct 11, 2025

Collaborate Cross-Functionally: Partner with product, ops, design, and legal experts to define and deliver real-world impact.

View Details Apply on SimplyHired
full-time part-time

Family or Internal Medicine Physician Opening in Kingston, New York

Company: CompHealth

Location: Kingston, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Residential Carpenter / Jack of all Trades

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Oct 11, 2025

Owns full set of personal hand tools; company provides all power tools and specialty equipment. Must have minor plumbing and electrical knowledge (installation-…

View Details Apply on SimplyHired
full-time new grad research

Pediatric and Adult – Emergency Medicine Opportunity in Iowa City, IA

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Pharmacist - (Temporary) Cancer Center, Midwood Brooklyn

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Oct 11, 2025

Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements and professional standards pertaining to…

View Details Apply on SimplyHired

Construction Laborer/Driver

Company: ABCO MAINTENANCE INC. (BIC# 1854)

Location: Staten Island, NY

Posted Oct 11, 2025

This hands-on role includes repairs, deliveries, and transportation support. ABCO Facility Maintenance is hiring a reliable Construction Laborer & Driver in…

View Details Apply on SimplyHired

Vulnerability Management Analyst 2

Company: New York University

Location: New York, NY

Posted Oct 11, 2025

And 3+ years Experience with Splunk SPL and Splunk Dashboard Studio, Internet of Things search engines (e.g. Censys, Shodan), scanning a large enterprise…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages

All Positive Customer Experience Jobs 994 jobs All Jobs in New York City, NY 345,618 jobs Positive Customer Experience in Remote 1,495,362 jobs Positive Customer Experience in Other US Location 1,300,962 jobs Positive Customer Experience in Multiple Locations 304,350 jobs Positive Customer Experience in USA 272,892 jobs Positive Customer Experience in Washington DC 210,810 jobs Positive Customer Experience in Chicago, IL 202,482 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs