Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

travel

Travel Nurse RN - Neuro ICU - $2,441 per week

Company: Talent4Health

Location: Oklahoma City, Oklahoma

Posted Feb 14, 2025

View Details Apply on healthecareers.com
contract travel health insurance

Travel Nurse RN - Psychiatric - $1,812 per week

Company: Stability Healthcare

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Telemetry - $2,208 per week

Company: Medical Solutions

Location: Neptune City, New Jersey

Posted Feb 14, 2025

View Details Apply on healthecareers.com
full time contract travel

Travel Nurse RN - Cardiology - $2,070 per week

Company: LeaderStat

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Case Manager, Utilization Review - $2,035 per week

Company: Medical Solutions

Location: Portsmouth, New Hampshire

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel Nurse RN - Labor and Delivery - $1,992 per week

Company: Uniti Med

Location: Las Cruces, New Mexico

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel Nurse RN - ED - Emergency Department - COVID19 - $2,254 per week

Company: Summit Medical Staffing Nursing

Location: Harris, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
IBM Consulting Client Innovation Centers deep technical and industry expertise locally based skills and technical expertise

Process Delivery Specialist - Lead to Cash

Company: IBM

Location: PH Naga City

Posted Feb 14, 2025

The job posting is for an Order to Cash Analyst role in IBM Consulting. The role involves ensuring accurate and timely application of customer payments, maintaining cash receipt files, responding to payment inquiries, creating and distributing monthly reports, and attending monthly AR meetings. The ideal candidate should have a degree in Accounting, Finance, Business Economics, or a related field, with 0-1 year of work experience in Finance and Accounting. Basic knowledge of Excel and strong communication skills are required. Knowledge of SAP or AutorekAutoBank is preferred. The role offers opportunities for long-term career growth and development in a fast-paced, dynamic environment.

View Details Apply on IBM
relocation assistance staffing agency full time

Travel Nurse RN - Psychiatric - $1,787 per week

Company: Focus Staff

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel health insurance retirement plan

Travel Nurse RN - Med Surg / Telemetry - $2,037 per week

Company: IDR Healthcare

Location: Mason City, Iowa

Posted Feb 14, 2025

View Details Apply on healthecareers.com
clinic health system contract

Travel Nurse RN - Clinic - $2,184 per week

Company: GQR Healthcare

Location: Rapid City, South Dakota

Posted Feb 14, 2025

View Details Apply on healthecareers.com
per diem travel retirement plan

Travel Nurse RN - ED - Emergency Department - $2,231 per week

Company: Health Advocates Network - Northeast

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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