Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Senior Software Engineer

Company: Morningstar

Location: Other US Location

Posted Jan 31, 2025

Morningstar is seeking a Senior Software Engineer to modernize their flagship product, Morningstar Direct, using web technologies and cloud-based infrastructure. The role involves building scalable features, ensuring code quality, mentoring team members, and collaborating with product owners and designers. The ideal candidate should have a Bachelor's degree in Computer Science or related field, at least 5 years of hands-on experience in full-stack development, and proficiency in JavaScript frameworks, IaC tools, and CICD tools. Experience with AWS technologies and other modern programming languages is a plus.

Outside Sales Account Executive, Mid Atlantic

Company: Xplor Technologies

Location: Other US Location

Posted Jan 31, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in Akron, OH, to help small to medium-sized businesses manage their operations and get paid quickly and securely. The role involves developing relationships, onboarding new businesses, managing a pipeline, preparing presentations, educating merchants, and closing sales. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, benefits, and a collaborative work environment. The company is committed to diversity, inclusion, and equal employment opportunities.

Director of Product Design B2B (Viator)

Company: Tripadvisor

Location: Other US Location

Posted Jan 31, 2025

Viator, a Tripadvisor company, is seeking a Director of Product Design with 5+ years of experience leading design teams and 7+ years of cross-functional collaboration. The role involves managing a team, simplifying tools for operators, and influencing the product roadmap. Viator offers flexible work, competitive salary, development programs, health insurance, lifestyle reimbursement, and paid time off. The company values inclusivity and accessibility.

Sales Development Representative - French speaker

Company: Brevo

Location: Other US Location

Posted Jan 31, 2025

Brevo, a leading CRM suite, is seeking an experienced Sales Development Representative to join their international team. The role involves qualifying leads, setting up meetings, and presenting the company's solution. Brevo offers a competitive package including healthcare, flexible working hours, and remote work options. The company values diversity, inclusion, and work-life balance.

Senior Network Engineer

Company: AHEAD

Location: Other US Location

Posted Jan 31, 2025

AHEAD is a company that specializes in digital transformation for enterprises. They prioritize creating a culture of belonging and are an equal opportunity employer. The Network Engineer role involves managing network equipment, incidents, and projects, and requires extensive experience with Cisco, Palo Alto, and other network infrastructures. AHEAD offers competitive benefits and compensation, and values diversity through initiatives like Moving Women AHEAD and RISE AHEAD.

Senior Principle Engineer – Process Automation

Company: Eli Lilly and Company

Location: Other US Location

Posted Jan 31, 2025

Lilly is a global healthcare leader seeking a Senior Principle Process Automation Engineer. The role involves providing technical leadership, mentoring, and designing automation solutions for biopharmaceutical manufacturing processes. Key responsibilities include fostering a collaborative work environment, implementing best practices, and providing off-hours support. The ideal candidate should have hands-on experience with DCS, PLCs, HMIs, and historians, along with strong teamwork and communication skills. A degree in Chemical Engineering, Computer Science, Electronic Engineering, or a relevant discipline is required.

Market Supply Planner

Company: Pfizer

Location: Other US Location

Posted Jan 31, 2025

The text describes a Senior Associate role in Pfizer's manufacturing logistics and supply team. The role involves developing and implementing mid-to-long term supply chain strategies, managing capacity issues, production location decisions, and new product launches. The individual will also be responsible for ensuring supply assurance, managing inventory, and representing the region in global forums. The role requires a Bachelor's degree, 3+ years of experience in pharmaceutical operations, and knowledge of production and capacity planning. The individual should be able to develop effective relationships, understand complex situations, and have fluency in English.

Luxury Sales Associate

Company: Brilliant Earth

Location: Other US Location

Posted Jan 31, 2025

Brilliant Earth is seeking a full-time Jewelry Sales Associate for their Southlake, TX showroom. The role involves guiding customers through the sales process, both in-person and virtually, and exceeding sales targets. The ideal candidate should have a passion for customer service, a drive to exceed goals, strong communication skills, and the ability to work collaboratively. Brilliant Earth offers competitive compensation, career growth opportunities, diverse team, lifestyle spending account, continued education, employee discounts, sales incentive programs, mental wellness perks, giving back opportunities, medical, dental, and vision insurance, 401k match, paid time off, parental leave, disability and life insurance, and pre-tax commuter benefits.

Senior Full Stack Engineer

Company: ControlUp

Location: Other US Location

Posted Jan 31, 2025

ControlUp, a market leader in IT platforms for monitoring, self-healing, and analyzing virtual environments, is seeking a Full Stack Engineer. The ideal candidate should be a team player, positive thinker, eager to learn, and an obstacle crusher. The role involves becoming a fullstack master, improving skills, tackling tough problems, and working on cutting-edge technologies. Requirements include a BS/MS in Computer Science or Engineering, 6+ years of hands-on experience in backend and frontend development, 3+ years of experience with React single-page applications, and 6+ years of significant experience with JavaScript and Node.js. Nice-to-have skills include hands-on experience with performance optimization, familiarity with CICD pipelines, and experience mentoring developers.

ML Platform Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 31, 2025

Pipedrive, a global sales and marketing software company, is seeking a Machine Learning Platform Engineer to build and maintain their ML platform. The role involves managing cloud-based infrastructure on AWS, designing and developing ML infrastructure, building a Feature Store platform, and providing technical support. The ideal candidate should have 3+ years of software development experience, proficiency in Python, Go, or Scala, and experience with cloud computing, distributed systems, and infrastructure as code tools. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Print Strategy Lead

Company: Canva

Location: Other US Location

Posted Jan 31, 2025

Canva's Product Growth Supergroup, specifically the Print team, is dedicated to enhancing user experience and driving adoption globally. They aim to make print design as seamless and delightful as digital design. The Print Strategy Lead role involves shaping and executing Canva Print's strategies, driving merchandising, identifying new products, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of experience in management consulting, business strategy, or related fields, with a strong analytical mindset, operational skills, and the ability to drive cross-functional alignment.

Business Intelligence Analyst

Company: DailyPay

Location: Other US Location

Posted Jan 31, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking a Business Intelligence BI Analyst. The role involves developing and maintaining a deep understanding of DailyPay's business model, data sources, and infrastructure. The analyst will design, develop, and implement scalable reports, dashboards, and visualizations using BI tools. They will collaborate with stakeholders to transform data into actionable insights and reports, driving the prioritization of reporting requests. The ideal candidate has 1+ years of SQL experience, strong BI tool familiarity, and excellent stakeholder management skills.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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