Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Applications Support Analyst

Company: Basis Technologies

Location: Other US Location

Posted Jan 31, 2025

Basis Technologies is a company that delivers software and services to automate digital media operations for leading agencies and brands. They are currently hiring for an Applications Support role, which involves assisting with campaign troubleshooting, providing technical support, and liaising with various teams. The ideal candidate should have 23 years of experience in an online-centric business, proficiency in SQL or related database query languages, HTML, HTTP, and scripting knowledge, and excellent verbal and written English skills. Bonus points are given for an Engineering or Computer Science degree, advertising technology experience, and programming ability. Basis Technologies is committed to building an inclusive culture and offers a thoughtful perks and benefits package.

Senior Network Monitoring Engineer

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an experienced Zabbix Network Monitoring Engineer with expertise in Linux administration and system integration. The role involves designing, deploying, and managing Zabbix monitoring solutions, performing Linux system administration tasks, integrating Zabbix with third-party tools, and responding to incidents. The ideal candidate should have a degree in Computer Science, proven experience with Zabbix, strong understanding of networking protocols and system administration, familiarity with virtualization and cloud environments, and excellent troubleshooting skills. Knowledge of Git and scripting languages is also required.

Senior DevOps Engineer

Company: ChowNow

Location: Other US Location

Posted Jan 31, 2025

ChowNow is seeking a DevOps Engineer with extensive experience in AWS, container-based workloads, and infrastructure management. The role involves building, improving, and growing the company's technology infrastructure, participating in roadmap planning, and contributing to the technology architecture review board. The company values diversity, teamwork, and mutual respect, offering a remote position in the Greater Victoria Area with competitive benefits and opportunities for growth.

Senior Creative

Company: HYPEBEAST

Location: Other US Location

Posted Jan 31, 2025

Hypemaker, a global award-winning creative agency, is seeking a creative individual with 3+ years of experience in advertising, fashion, and lifestyle media. The role involves developing creative concepts for APAC regions, creating visual content, and collaborating with the team to ensure consistency in tone and messaging. The ideal candidate should have a strong portfolio, proficiency in Adobe Creative Suite, and fluency in Cantonese and English. The position is based in Hong Kong.

People Operations Advisor

Company: BlackLine

Location: Other US Location

Posted Jan 31, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. The People Success Advisor role involves supporting HR Business Partners, serving as a point of contact for the People team, and ensuring data integrity and compliance in HR systems. The ideal candidate should have a Bachelor's degree, 35 years of HR experience, and proficiency in HRIS systems like Workday and SuccessFactors. BlackLine fosters a culture of diversity, continuous learning, and innovation.

Account Director/Senior Account Director (Canada)

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Senior Resource Specialist

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges. They are seeking a Senior Resource Specialist to coordinate resource allocation, ensuring optimal talent mix for client projects. The role involves collaboration with various teams, data management, and conflict resolution. Preferred qualifications include a bachelor's degree, 3+ years of experience, proficiency in MS Office and Google Suite, and strong communication skills.

Senior Software Engineer (Java) - Delphix

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Software Engineer for their Continuous Data development team. The role involves architecting, designing, and implementing large-scale components of the product, delivering complex projects, and handling critical situations involving high priority customer issues. The ideal candidate should have 6-9 years of experience in building enterprise products using Java, excellent analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines. The company offers a collaborative and inclusive work environment, opportunities for process improvements, and rewards for contributions.

Solutions Architect, Adobe Commerce (Mexico City)

Company: Blue Acorn iCi

Location: Other US Location

Posted Jan 31, 2025

Blue Acorn iCi, an Infosys company, is seeking an Adobe Commerce Solutions Architect based in Mexico City. The role involves understanding client needs, estimating technical work effort, architecting solutions, and ensuring development tasks meet requirements. The ideal candidate should have experience with Adobe Commerce, Magento 2, and ecommerce technologies. They should also possess strong communication skills and a proven track record of meeting goals. The salary range for this full-time contract position is $120,000 - $170,000.

Technical Lead DevOps with React Native.

Company: 3Pillar Global

Location: Other US Location

Posted Jan 31, 2025

3Pillar is seeking a DevOps Technical Lead with a Bachelors or Masters degree, 7+ years of experience, and expertise in advanced DevOps tools and practices. The role involves strategic vision, technical leadership, and collaboration with cross-functional teams. The company offers a flexible work environment, global team opportunities, wellbeing focus, and professional growth. Advanced certifications and experience in status tracking are desired.

Document Coordinator

Company: Helpware

Location: Other US Location

Posted Jan 31, 2025

Helpware, a technology-driven company with global offices, is seeking a detail-oriented Document Coordinator. The role involves generating reports, conducting document audits, managing document milestones, and ensuring proper sending and archiving of documents. The ideal candidate should have a Bachelor's degree in Business Administration, Finance, or a related field, proven experience in document control, strong organizational skills, proficiency in document management software, and excellent communication skills.

Security Engineer(Vulnerability & Patch Management)

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The Security Engineer Vulnerability and Patch Management role at Fluence Energy involves using various security tools to identify, classify, and track remediation of vulnerabilities in systems. The engineer will interact with other teams to prioritize, escalate, and remediate vulnerabilities. They will also evaluate and implement new technology, participate in design reviews, ensure network security, and communicate vulnerabilities to stakeholders. Strong knowledge of Linux systems, Tenable Nessus or similar vulnerability assessment tools, and scripting languages is required. Familiarity with cloud platforms, Agile methodologies, and automation tools is also desired. The ideal candidate will have a degree in Computer Science, 5+ years of experience in Cybersecurity or Vulnerability Management, and a proven track record of success in challenging projects.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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