Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Financial Analyst

Company: Ubisoft

Location: Other US Location

Posted Jan 30, 2025

Ubisoft Montreal, a leading video game company since 1997, offers a dynamic work environment with opportunities for career advancement and working with cutting-edge technologies. The company is known for its AAA franchises like Assassins Creed, Far Cry, and Rainbow Six. The job description involves participating in the management control of Ubisoft Entertainment, preparing budgets, analyzing cost statements, and supporting decision-making in production. The ideal candidate should be bilingual in French and English, have a bachelor's degree in business administration, and have experience in financial analysis or management control. Knowledge of Jira, Tableau, and SQL is an asset.

Finance Systems Administrator

Company: Gousto

Location: Other US Location

Posted Jan 30, 2025

Gousto, a rapidly growing UK-based recipe box company, is seeking a System Administrator to join their Finance team. The role involves managing purchase orders, transfer orders, and GRNI clearing processes, as well as supporting strategic business projects and BAU activities. The ideal candidate should have an understanding of stock flow, previous systems administration experience, and the ability to prioritize and work at pace. Gousto values inclusivity and diversity, offering flexible work arrangements and a supportive environment.

Senior Product Compliance Expert

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 30, 2025

Emma, the world's largest D2C sleep brand, is seeking a Product Compliance Manager with at least 5 years of experience. The role involves ensuring products meet international compliance standards, collaborating with cross-functional teams, conducting risk assessments, maintaining documentation, managing suppliers, and continuously improving compliance processes. The company offers an entrepreneurial culture, career growth opportunities, and the chance to work on exciting projects with an international team.

Engineering Manager - Customer Experience (m/f/d)

Company: Flink

Location: Other US Location

Posted Jan 30, 2025

Flink, a leading quick commerce company in Europe, is seeking an Engineering Manager for the Customer Experience team. The role involves leading a cross-functional team responsible for customer profile management, authentication, compliance, and preference customization. The ideal candidate should have 3+ years of experience in building customer-facing applications and websites, and 2+ years of experience as an engineering leader. The company offers a competitive benefits package, including a €1000 annual LampD budget, 26 days of vacation, a mobility budget, and a cool discount on Urban Sports Club membership. Flink is committed to diversity and equal opportunities.

Senior Product Designer

Company: Gousto

Location: Other US Location

Posted Jan 30, 2025

Gousto is a rapidly growing UK-based recipe box company that is committed to sustainability and inclusivity. They are seeking a Product Designer to join their cross-functional team, responsible for evolving the design system, shaping product vision, conducting research, leading the design process, collaborating with engineers, and mentoring other designers. The ideal candidate should have expertise in design systems, experience with data-informed design, and a proven track record in product design within a cross-functional team.

Virtual Assistant (ISI0001)

Company: hammerjack

Location: Other US Location

Posted Jan 30, 2025

The Virtual Assistant role involves providing remote support to business professionals, conducting research, managing client data, and handling various administrative tasks. The role requires 12 years of experience, strong organizational skills, and the ability to work independently. Insurance experience is a must. Responsibilities include managing client emails, preparing insurance quotations, handling claims, and managing email marketing campaigns.

Human Resources Coordinator

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 30, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking an HR Coordinator to support the human resources department. The role involves HR administration, onboarding, and project work. The ideal candidate should have postsecondary education in HR, Math, Analytics, or Reporting, and at least 1 year of HR experience. They should be resourceful, results-oriented, and have excellent communication and interpersonal skills. Equitable Bank offers competitive benefits, a barrier-free work environment, and a commitment to diversity and inclusion.

Intermediate Quality Assurance Engineer

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 30, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including major corporations, startups, educational institutions, and nonprofit organizations. The company promotes a friendly and cooperative culture, emphasizing work-life balance. The job description involves analyzing, designing, developing, maintaining, and evaluating software system components, supporting the team in identifying testing needs, and ensuring quality control processes are followed. Required skills include object-oriented, functional, procedural, and asynchronous programming paradigms, software engineering processes, software quality assurance, automated testing, system design patterns, and documentation. Previous experience with tools like Selenium, JMeter, TestNG, Maven, Gradle, and knowledge of Agile methodologies are desirable. The company offers benefits such as 100% remote work, digital nomad support, health insurance, educational assistance, and career development support.

Associate System Engineer

Company: Renesas Electronics

Location: Other US Location

Posted Jan 30, 2025

The job description involves working with advanced timing devices, creating Python automation tests, and collaborating with digital design and software teams. The ideal candidate should have an electrical engineering degree, Python programming experience, and understanding of object-oriented programming. Knowledge of analog and DC circuit design, lab equipment, and serial communications is preferred. Renesas, the employer, is a leading provider of embedded semiconductor solutions, offering opportunities for career growth and innovation in a flexible and inclusive work environment.

Analyste Financier

Company: Ubisoft

Location: Other US Location

Posted Jan 30, 2025

Ubisoft Montréal, a leading video game industry company since 1997, offers a unique work environment where developers innovate, create, and work with cutting-edge technologies. Employees benefit from constant professional growth, a welcoming learning environment, and competitive compensation. You'll work on high-quality, AAA titles like Assassin's Creed, Far Cry, Rainbow Six, Watch Dogs, and For Honor, collaborating with top industry talents. The job involves participating in financial control, preparing annual budgets and financial forecasts, analyzing cost statements, and providing decision-making support to the production team. Bilingual candidates with a bachelor's degree in business administration or equivalent, and at least 2 years of financial analysis experience, are preferred. Ubisoft Montréal values diversity and fosters an inclusive work environment.

Analyst - Decision Science - BLR

Company: Aarki

Location: Other US Location

Posted Jan 30, 2025

The Analyst in the Decision Science team at Aarki Inc will play a crucial role in guiding strategic decisions through in-depth analysis, driving key insights that influence product rollouts and optimize business performance. The role requires a strong analytical mindset, proficiency in advanced data analysis techniques, and the ability to collaborate effectively across multiple teams. Key responsibilities include deep dive analytics, product rollouts, cross-functional collaboration, reporting and dashboard creation, and data visualization and communication. The ideal candidate should have a minimum of 4 years of hands-on experience in advanced analytics, root cause analysis, data visualization, and providing actionable recommendations. At least 15 years of hands-on analytics experience in the programmatic media advertising or ad tech industry is required. The role demands strong communication skills, a collaborative mindset, and a strong work ethic.

Spécialiste de la rétention hypothécaire - Mortgage Retention Specialist

Company: nesto

Location: Other US Location

Posted Jan 30, 2025

nesto is a leading Canadian digital mortgage lending platform, offering a transparent, positive, and empowering property financing experience. The company is proud of its client satisfaction, high Google ratings, CLA Lender of the Year awards, B Corp certification, and a highly skilled, diverse team. The Mortgage Retention Specialist role involves managing a portfolio of loans, supporting retention activities, negotiating renewals, and providing exceptional customer service. The ideal candidate should have at least 3 years of experience in a related role, excellent communication skills, strong negotiation and sales abilities, and a result-oriented mindset. nesto offers a competitive benefits package, including exclusive mortgage rates, a generous time-off policy, a premium benefits plan, an annual health and wellness budget, and a flexible hybrid work model.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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