Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Client Support Representative

Company: Aces Global

Location: Other US Location

Posted Jan 30, 2025

The firm is seeking a Client Support Representative to enhance customer service and sales, fostering an environment of knowledge sharing and client-centricity. The role involves providing exceptional customer service, developing client relationships, troubleshooting issues, and maintaining accurate sales account information. The ideal candidate should have a high school diploma, client service or sales experience, strong interpersonal skills, and the ability to work independently and as part of a team.

Accountant

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 businesses in 179 countries, is seeking a detail-oriented professional to oversee daily accounting operations. The ideal candidate will have a Bachelor's degree in Finance or Accounting, strong knowledge of accounting rules, and comprehensive understanding of the Portuguese Tax System. They should be proficient in NetSuite software, have exceptional attention to detail, and be fluent in English. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits. The company is committed to diversity and equal opportunity.

Compliance Admin Support

Company: Air Charter Service

Location: Other US Location

Posted Jan 30, 2025

Air Charter Service, established in 1990, is seeking a Compliance Officer to join their London team. The role involves liaising with aircraft operators globally, requesting ACS addition to insurance cover, and maintaining the Compliance Project Database. The company offers a supportive environment, competitive salary, and regular social events. Prior vendor onboarding experience, strong communication skills, and attention to detail are required.

Management consultant - Palmdale, CA

Company: Cystems Logic Inc

Location: Other US Location

Posted Jan 30, 2025

The text is a job description for a Management Consultant position with a duration of 9-12 months in Palmdale, CA. The consultant is expected to create a five-year strategic plan, comprehensive documentation, and deliver ten professionally bound copies of the completed plan. The role involves presenting plans to appropriate audiences and adhering to the city's budget.

Technician III/Engineer I

Company: Entre Technology Services, LLC

Location: Other US Location

Posted Jan 30, 2025

Entre Technology Services is seeking a Technician III/Engineer I with 3+ years of helpdesk and onsite technical support experience. The role involves maintaining IT systems, coordinating complex projects, and implementing IT solutions. The ideal candidate should have a passion for customer service, strong technical skills, and excellent communication abilities. Responsibilities include providing support for computer applications, system devices, and hardware issues, as well as assisting in the installation, maintenance, and general support of systems. The candidate should be able to prioritize tasks, manage time effectively, and demonstrate patience in explaining solutions to end users. The role requires a high school diploma and the ability to work in a fast-paced environment, often on nights and weekends. Travel for client onsite visits is required, and a valid driver's license is necessary. A+ and Network+ certifications are preferred.

FE Software Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based sales and marketing tool used by over 100,000 companies in 179 countries, is seeking a software engineer to join their Global Experience software development team. The role involves working on both front-end and back-end tasks, collaborating with a team of engineers, designers, and product managers to create a seamless, intuitive, and personalized user experience. The company values a work-life balance, offers flexible working hours, and provides opportunities for personal and career development. Pipedrive is an equal opportunity employer, encouraging diversity in the workplace.

Global Marketing Analytics & MMM Manager

Company: Mondelēz International

Location: Other US Location

Posted Jan 30, 2025

Mondelēz International is seeking a Manager MMM Analytics to lead the Global Center of Excellence CoE, driving Marketing Mix Modeling (MMM) innovation, automation, and efficiency. The role involves global consolidation of MMM results, building data pipelines, enhancing reporting automation, and influencing local Business Units on media and marketing effectiveness. The ideal candidate should have strong analytical skills, leadership capabilities, and executive presence to engage with senior stakeholders. Prior experience in Consumer Packaged Goods (CPG) is highly preferred. The role offers global impact, an innovative environment, and leadership exposure. Key responsibilities include global MMM strategy and transformation, leadership and stakeholder influence, media performance and ROI optimization, MMM Center of Excellence and knowledge sharing, and vendor and data management.

Senior Project Controls Scheduler (00399)

Company: PMA Consultants

Location: Other US Location

Posted Jan 30, 2025

PMA is seeking a Senior Project Controls Scheduler with 15+ years of CPM experience, proficient in Oracle Primavera and Primavera P6. The role involves full lifecycle project control functions, financial management, and creating budgeting and managing bids. The candidate must have construction Transmission and Distribution scheduling experience, be detail-oriented, and an excellent communicator. PMA values employee wellbeing, diversity, and offers competitive pay, benefits, and career development opportunities.

FE Software Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a global sales and marketing software company, is seeking a software engineer to join their R&D team. The role involves working on both frontend and backend tasks, collaborating with a diverse team, and contributing to the development of high-quality, reliable software. Pipedrive offers a valued-driven work environment, flexible working hours, and a range of benefits. The ideal candidate should have 3+ years of software development experience, proficiency in JavaScript ES6+, TypeScript, Node.js, React.js, and familiarity with MySQL, Redis, Apache Kafka, Docker, and Kubernetes.

Program Coordinator

Company: Anika Systems

Location: Other US Location

Posted Jan 30, 2025

Anika Systems, a rapidly growing woman-owned small business, is seeking an experienced Program Coordinator. The ideal candidate should have expertise in project and resource support, strong problem-solving skills, and proficiency in organizational and analytical tasks. Key responsibilities include prioritizing project activities, scheduling meetings, developing project plans, and communicating with senior government and contract personnel. The candidate must have a Bachelor's degree or equivalent experience, and at least 5 years of applicable experience.

Customer Success Manager, German speaker

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 businesses in 179 countries, is seeking a Customer Success Manager. The role involves onboarding customers, increasing user acquisition and engagement, ensuring retention, and uncovering upsell opportunities. The ideal candidate should have 2+ years of experience in Account Management or Customer Success within the tech industry, excellent communication skills, and the ability to manage competing priorities in a fast-paced environment. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Senior Project Cost Engineer (00401)

Company: PMA Consultants

Location: Other US Location

Posted Jan 30, 2025

PMA is seeking a Senior Project Cost Engineer for a hybrid role involving database management, project management, cost controls, and client relationship management. The role requires a Bachelor's degree in engineering, construction management, or related field, and 10+ years of experience in cost control and data analysis for complex construction projects. The position offers a competitive salary, comprehensive benefits, and opportunities for career development. PMA values employee wellbeing, diversity, and inclusion, and encourages long-term career growth.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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