Positive Customer Experience Jobs in Other US Location

1,655,244 open positions · Updated daily

Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Maintenance Specialist - London

Company: monday.com

Location: Other US Location

Posted Jan 30, 2025

The Maintenance Specialist is responsible for maintaining a safe, clean, and functional office environment for approximately 300 employees. Key duties include overseeing routine maintenance, troubleshooting issues, and ensuring the proper functioning of office equipment, HVAC, electrical systems, plumbing, and general building infrastructure. The role involves facility and building maintenance inspections, office equipment and furniture repair or replacement, preventive maintenance scheduling, cleanliness and safety maintenance, vendor and contractor management, documentation and reporting, emergency response, energy efficiency assistance, and collaboration with various teams for smooth office operations.

Full Stack Developer

Company: WalkMe

Location: Other US Location

Posted Jan 30, 2025

WalkMe, a leader in digital adoption, is seeking a full-stack engineer for its Experience unit. The role involves designing, planning, and executing end-to-end features using cutting-edge technologies. The tech stack includes React, Node.js, Nest.js, TypeScript, Postgres, AWS, and LLM. The ideal candidate should have a Bachelor's degree in CSEE, at least 2 years of web development experience with React and Node.js, and a problem-solving mindset. Experience with ML, NLP, GraphQL, NestJS, and BI is a plus. The role offers the opportunity to work on an innovative product, make an impact, and collaborate with top industry talent in a fast-growing startup.

Customer Success Associate IV-IN

Company: Rackspace Technology

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Customer Success Associate IV position at Rackspace Technology in Gurgaon. The role involves providing support to Service Delivery Managers, managing inbound customer requests, and ensuring fast and efficient resolution. The ideal candidate should have advanced skills and expertise, a deep understanding of customer needs, and the ability to adapt to dynamic customer needs. Key responsibilities include monitoring ticket requests, responding to customer information requests, and managing support requests. The role requires an advanced understanding of the IT industry, Rackspace product portfolio, and cloud technologies. Essential skills include administrative skills, client customer service, data analysis, and technical troubleshooting. The candidate should be a full-time graduate with 4-6 years of relevant experience.

Principal Software Engineer ( Data & AI) 666

Company: Protegrity

Location: Other US Location

Posted Jan 30, 2025

Protegrity, a leading provider of data protection solutions, is seeking a Principal Software Engineer for its GenAI Security Team. The role involves leading the development of scalable data and AI software pipelines for GenAI safety, security, and privacy solutions. The ideal candidate should have 7-10 years of experience in data engineering, AI/ML infrastructure, or MLOps with a focus on scaling AI solutions. They should be proficient in developing and maintaining data pipelines, designing and deploying MLOps platforms, and have strong programming skills in Python, Java, Rust, or Go. The role offers a competitive compensation package, opportunities for continuous learning, and the chance to work on global projects with diverse team members.

Senior Specialist, Early Career Programs

Company: Morningstar

Location: Other US Location

Posted Jan 30, 2025

The text describes a job opening for an Operations Specialist in Talent & Culture at Morningstar. The role involves providing excellent service to employees and managers, improving internal customer service processes, leading projects, and fostering a learning culture. The ideal candidate should have a bachelor's degree, extensive experience in Talent & Culture or related fields, strong analytical skills, and excellent communication abilities. Morningstar offers a hybrid work environment with regular in-person collaboration.

FP&A Associate Manager

Company: Kraft Heinz

Location: Other US Location

Posted Jan 30, 2025

Kraft Heinz is offering an excellent opportunity for an experienced Operations FP&A Associate Manager in the European and Pacific Developed Markets region. The role involves financial planning and forecasting, data management, reporting, and analysis, process improvement, and stakeholder management. The ideal candidate should have 35 years of experience in FP&A or Supply Chain Finance roles, an Economics, Business, or Finance background, and FMCG experience is a plus. The company values analytical skills, the ability to simplify complex data, excellent communication skills, resilience, project management skills, curiosity, positivity, and passion. The offer includes a fast career track, competitive salary, hybrid working model, additional benefits, and a culture of ownership, agility, and endless curiosity.

Senior Technical Writer

Company: Checkout.com

Location: Other US Location

Posted Jan 30, 2025

Checkout.com is a leading fintech company that empowers businesses and their communities to thrive in the digital economy. They are seeking a Technical Writer to join their dynamic team of 35+ professionals across various functions. The role involves creating clear, consistent, and high-quality technical documentation for their products and online payment solutions. The successful candidate will collaborate with diverse teams, including Design, Product, User Research, and Engineering. The company offers a hybrid working model, with offices open three days a week, and provides a collaborative and inclusive work environment. The ideal candidate should have experience in creating concise technical product documentation, be familiar with Agile workflows, and have a solid understanding of the OpenAPI OAS specification.

Staff Software Engineer

Company: monday.com

Location: Other US Location

Posted Jan 30, 2025

Monday.com is seeking a Staff Engineer with over 10 years of software development experience to join their rapidly growing R&D team in London. The role involves setting engineering vision, providing hands-on technical leadership, collaborating with stakeholders, and contributing to product strategy. The company offers a competitive salary, equity incentives, private healthcare, and a fun, collaborative culture.

Data Protection Specialist

Company: Rackspace Technology

Location: Other US Location

Posted Jan 30, 2025

Rackspace Technology is seeking a Data Protection Specialist to establish a governance framework for data information security and implement DLP solutions. The ideal candidate will have experience in classification, handling, and DLP policies. The role involves working with internal stakeholders, vendors, and legal teams to ensure compliance with data protection regulations, conducting audits, and providing training. The company is committed to embracing technology, empowering customers, and delivering end-to-end solutions.

Client Configuration Associate (CC)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware, a global technology company, is expanding its Implementation Team to streamline the customer setup experience. The company is seeking a detail-oriented Client Configuration Associate to ensure smooth and efficient client onboarding. The role involves working collaboratively with clients and teammates, with a focus on optimizing the customer experience. The ideal candidate should have customer service experience, data management skills, strong communication abilities, and a passion for finding ways to optimize productivity.

Junior Payroll Administrator

Company: Motorola Solutions

Location: Other US Location

Posted Jan 30, 2025

Motorola Solutions is seeking a Payroll Team member with 6 months of experience in payroll, a degree in economics, and excellent English communication skills. The role involves coordinating payroll processing, handling queries, ensuring compliance with regulations, and preparing monthly account reconciliations. The company offers flexible working hours, a strong team-oriented culture, competitive salary, and various benefits including medical coverage, life insurance, and sports activities. Motorola Solutions is committed to an inclusive and accessible recruiting process.

Accounts Receivable Accounting Manager

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

The job description outlines a role that requires strong skills in accounting, business analysis, and process improvement. The successful candidate will take a hands-on approach, supervising day-to-day functions for AR and Cash Applications, and assisting with many tasks. The role involves compiling and analyzing financial information, preparing account reconciliations, and ensuring compliance with GAAP. The candidate will also oversee the invoice creation process, manage collections, and develop metrics for tracking performance. The role requires a Bachelor's degree in Accounting and at least 5 years of experience. The candidate should have excellent communication skills, be highly organized, and able to work effectively in a global team environment.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages