Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Front End Engineer

Company: LinkGraph

Location: Other US Location

Posted Jan 28, 2025

Search Atlas Group, a rapidly growing SaaS B2B company focused on engineering products and services for businesses to improve their performance on Google, is seeking a skilled Front End Engineer with 3+ years of experience. The role involves designing, developing, and maintaining responsive, high-performance web applications using modern technologies like Reactjs, Nextjs, JavaScript, TypeScript, HTML, and CSS. The company offers a competitive salary, benefits, and a fast-paced, innovative environment with a strong focus on collaboration, excellence, continuous learning, and a student mentality.

Program Manager of Business Operations

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise, a global technology company, is seeking a project or programme manager with 6+ years of experience to lead cross-operational initiatives. The role involves defining top initiatives, securing executive sponsorship, creating governance, driving project execution, and building a team of programme managers. The successful candidate will work closely with operations teams, drive automation process improvements, and have the freedom to make autonomous decisions. Wise values diversity, equity, and inclusion, and offers opportunities for growth, leadership, and exposure to various aspects of the product.

Senior Software Engineer - Recruiter Network (Hybrid Working)

Company: SEEK (seek.com)

Location: Other US Location

Posted Jan 28, 2025

SEEK is a global company with a portfolio of diverse businesses including JobStreet and JobsDB. Their purpose is to help people live more fulfilling and productive working lives and help organizations succeed. They create world-class technology solutions to connect more people to relevant employment, education, small business, and volunteer opportunities. SEEK values a culture of high performance and celebrates the diversity of their employees. The SEEK Recruiter Network (SRN) helps organizations fill their most critical roles by connecting them with specialist recruiters. The Senior Software Engineer role involves improving technical alignment, health, and engineering practices within a team, developing software, and mentoring junior engineers. SEEK offers flexible working, casual dress, and a culture of inclusion and wellbeing.

Software Engineer (Open to remote locations across Australia)

Company: OFX

Location: Other US Location

Posted Jan 28, 2025

OFX is a global provider of online international payment and money management services, currently undergoing exciting growth and transformation. The company is evolving into a global payment solutions provider, aiming to streamline financial operations for businesses and reduce costs. The Software Engineer role is responsible for delivering high-quality code in accordance with industry best practices and OFX guidelines. The role involves working closely with the Tech Lead and senior engineers, participating in code reviews, and contributing to the continuous improvement of technical delivery. OFX values a collaborative working environment, agile processes, and offers a range of learning and career development opportunities. The company is committed to fostering a diverse, inclusive, and accessible workplace.

QA Lead

Company: CyberArk

Location: Other US Location

Posted Jan 28, 2025

CyberArk, a global leader in Identity Security, is seeking a QA Lead with at least 5 years of experience in a quality leadership role. The ideal candidate will lead quality activities, facilitate quality actions, define solution-level scenarios, serve as the primary point of contact for quality-related matters, promote a quality mindset, and strive for holistic solutions. The role requires strong technical understanding, excellent communication skills, and the ability to mentor and develop team members.

Commercial Manager, West Africa

Company: Pfizer

Location: Other US Location

Posted Jan 28, 2025

Pfizer is seeking a Commercial Manager to serve as their in-country representative in West Africa. The role involves managing distributors, fostering market development, executing commercial strategies, maintaining relationships, ensuring operational excellence, and requiring a degree in Sciences or Commerce with 8+ years of pharmaceutical industry experience. The successful candidate will develop and implement business strategies, analyze data, lead cross-functional teams, and travel frequently across West Africa.

Senior Software Engineer, Java and Typescript

Company: CyberArk

Location: Other US Location

Posted Jan 28, 2025

CyberArk, a global leader in Identity Security, is seeking a Senior Software Engineer for its Machine Identity Security team. The role involves designing features, developing backend and frontend applications using Java, Golang, Typescript, React, and GraphQL, and working on integrations with third-party systems. The ideal candidate should have 5+ years of software development experience, knowledge of x509 and PKI, and excellent communication skills. The position is based in Sofia, Bulgaria, and requires participation in a paid oncall rotation.

Finance Manager, Risk and Controls

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise, a global technology company, is seeking an experienced Finance professional to join their Finance Risk and Controls team. The role involves designing and implementing a best-practice approach to process mapping for key controls, identifying risks, and advising on enhanced controls. The successful candidate will also support implementing an assurance testing program, collaborate with various teams, and keep track of control remediation findings. The ideal candidate should have a professional finance qualification, project management experience, and a strong understanding of risk and controls in a fast-growing scaleup.

Commercial Manager, East Africa

Company: Pfizer

Location: Other US Location

Posted Jan 28, 2025

Pfizer is seeking a Commercial Manager to serve as their in-country representative in East Africa. The role involves managing distributors, fostering market development, executing commercial strategies, maintaining relationships, ensuring operational excellence, and requiring a degree in Sciences or Commerce with 8+ years of pharmaceutical industry experience. The successful candidate will develop and implement business strategies, analyze data, lead cross-functional teams, and travel frequently across East Africa.

Senior Business Development Manager (UK&I)

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a business development professional to drive partnership growth in the UK and Ireland. The ideal candidate should have experience selling tech products, preferably API solutions, to banks or large enterprises in the UK. They should be comfortable with financial negotiations, customer-focused, and familiar with the European regulatory landscape. Wise values diversity, equity, and inclusion, and encourages applicants who reflect these values.

Customer Success Manager

Company: Darktrace

Location: Other US Location

Posted Jan 28, 2025

Darktrace, a global leader in cyber security AI founded in 2013, is expanding its Enterprise Customer Success team. The successful candidate will manage accounts across the UK and I customer base, driving adoption, outcomes, and renewals. They will work closely with various Darktrace teams and clients, ensuring maximum utility from Darktrace deployments. The role is hybrid, based out of the Paris office, with a minimum of 3 days a week attendance. Fluency in French and English is required. Darktrace offers comprehensive benefits including holidays, insurance, medical coverage, meal vouchers, and an Employee Assistance Program.

Advertising Team Leader

Company: Team Centro

Location: Other US Location

Posted Jan 28, 2025

The company is seeking an experienced Advertising Team Leader with a track record in the AdNetwork industry. The ideal candidate should have at least 3 years of experience as an Advertiser Manager, with at least 2 years in a leadership position. They must be familiar with CPM, CPC, and flat deals. The role involves achieving sales targets, monitoring key performance metrics, leading a team of advertisers, collaborating with the publishers team, and staying updated on industry trends. The company offers a competitive salary, comprehensive relocation support, school support, time off, private medical insurance, a sports program, lunch allowance, and a cozy office environment. The team culture is autonomous, creative, and international, with opportunities for educational programs, corporate Greek lessons, teambuilding activities, and corporate parties.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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