Positive Customer Experience Jobs in Other US Location

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Looking for Positive Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Other US Location area.

Growth Marketing Manager

Company: ShopBack

Location: Other US Location

Posted Jan 28, 2025

ShopBack, a leading shopping rewards and payments platform in Asia-Pacific, is seeking a dynamic marketing leader to drive customer acquisition growth and campaigns. The ideal candidate should have 4-8 years of experience in performance marketing strategy and team management, preferably in eCommerce, payments, B2C marketing, social media, or startups. The role involves developing and executing high-ROI marketing strategies, driving demand growth, analyzing and optimizing campaigns, managing budgets, and reporting performance. ShopBack values grit, hunger, speed, impact, and growth, and offers career progression, a winning team culture, competitive compensation, and a WorkFromAnywhere benefit.

Lead Systems Engineer

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

Grab, Southeast Asia's leading superapp, is seeking a lead systems engineer for endpoint and patch management. The role involves managing SaaS systems, automating tasks, collaborating with stakeholders, and leading project planning. The ideal candidate should have extensive experience in Windows, Linux, MacOS, iOS, Android, and ChromeOS endpoint management, as well as MDM providers and OS/application patch management. Strong scripting and automation skills, along with knowledge of security benchmarks and ITIL processes, are required. Grab offers comprehensive benefits and fosters an inclusive work environment.

Specialist II, Service Desk

Company: Wipfli

Location: Other US Location

Posted Jan 28, 2025

Wipfli is a company that values its employees and offers a career-defining opportunity. The Specialist II position provides quality technology support to clients with a focus on customer satisfaction, technical expertise, and timeliness. The role requires a strong customer service background, technical skills, and the ability to work under pressure. Wipfli offers competitive compensation, a variety of benefits, and flexibility for remote work. The company is committed to equal opportunity and providing reasonable accommodations for people with disabilities.

Category Buyer Specialist, GrabMart

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

GrabMart, a rapidly growing startup within Grab, is seeking an Account Management Specialist. The role involves establishing and managing strong business relationships with top merchants to drive growth for GrabMart. Key responsibilities include leading all elements of account management, driving growth in key accounts, and forming deeper relationships with partners through collaboration in other areas. The ideal candidate will have a Bachelor's degree in Business Management or equivalent, 3 years of relevant experience, and experience in managing FMCG clients or ecommerce categories.

Customer Support Specialist II - San Pedro Sula

Company: PartnerHero

Location: Other US Location

Posted Jan 28, 2025

PartnerHero, a recognized Most Loved Workplace, is seeking talented individuals for phone-based Customer Support roles in San Pedro Sula, Honduras. The role involves providing exceptional customer service via email, chat, and phone, analyzing recurring issues, and using premade scripts. The company values diversity, inclusion, and offers a competitive base salary, generous paid vacation, and a benefits package. The core values include care for others, embracing growth, manifesting trust, taking ownership, and being humble.

Senior Site Reliability Engineer (SRE)

Company: SWORD Health

Location: Other US Location

Posted Jan 28, 2025

Sword Health, a leading pain management platform, is seeking a Site Reliability Engineer (SRE) to maintain the health and uptime of their services. The company, recognized as a Forbes Best Startup Employer, offers a stimulating environment, competitive salary, and flexible work hours. The ideal candidate will have proficiency in programming languages, cloud platforms, Linux/Unix systems, and database management. They should also possess a proactive approach, innovative mindset, and a dedication to continuous improvement.

Senior Technical Designer, Men's Sportswear

Company: Nike, Inc.

Location: Other US Location

Posted Jan 28, 2025

Nike Inc is seeking a Sr Technical Designer for the Mens Sportswear team. The role involves technical design, product development, and collaboration with various departments. The ideal candidate should have a Bachelor's degree in apparel design or related field, at least 5 years of technical design experience, and proficiency in Adobe Illustrator, CAD, Optitex, and 3D software. The role requires strong problem-solving, organization, and communication skills, and the ability to manage multiple projects. The candidate will also need to travel up to 10% of the time, domestically and internationally.

Senior Frontend Developer (Core)

Company: Social Discovery Group

Location: Other US Location

Posted Jan 28, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven platforms like Dating.com, DateMyAge, and Cupid Media. SDG invests in global IT startups and has a team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification. SDG is seeking a Senior FrontEnd Developer to customize and optimize their services, offering a remote full-time position with benefits such as vacation, wellness days, bonuses, professional training, health benefits, and a gamified gratitude system.

Supervisor, Supplier Quality

Company: Flowserve Corporation

Location: Other US Location

Posted Jan 28, 2025

The role of a QA Personnel involves managing supplier quality, developing and maintaining quality standards, conducting audits, and driving a culture of accountability and performance. The individual should have welding knowledge, be proficient in data analysis tools, and have experience in a Quality environment, preferably in Pumps or Valves. Familiarity with ISO 9001:2015 QMS, Material standards, API standards, and ISO standards is required. The role involves working with key suppliers to develop a lean culture, driving NCR management, and preparing Inspection Test Plans. The individual should be able to travel domestically and internationally.

Lead Solution Specialist, Finance Systems (EPBCS)

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

Grab, Southeast Asia's leading superapp, is seeking a skilled Oracle EPM professional for an onsite role in Bangalore. The ideal candidate will have 6+ years of experience configuring Oracle EPM modules, proficiency in EPBCS modules, and expertise in writing business rules and calc scripts. The role involves collaborating to implement and support Oracle EPM products, enhancing existing applications, and ensuring accurate data validation. Grab offers a comprehensive benefits package and is committed to building an inclusive and equitable workplace.

Operations Manager

Company: Vodastra Technologies

Location: Other US Location

Posted Jan 28, 2025

The job posting is for an Operations Manager position in Jackson, NJ. The ideal candidate should have fluent English, Lean and Six Sigma experience, and 5-10 years of experience in warehouse and distribution management. Knowledge of logistics software, computers, and Quality Management Systems is required. The role involves leading teams, managing remote sites, and developing accountability metrics for warehouse operations. Strong communication skills and proficiency with Microsoft Office and SAP WMS are also necessary. Familiarity with US Market specific Employment Regulations and overall regulatory compliance is preferred.

Channel Partner Manager

Company: Hevo Data

Location: Other US Location

Posted Jan 28, 2025

Hevo, a San Francisco-Bangalore based company with over 2000 customers in 45+ countries, is seeking a Channel Partner Manager to expand and optimize its partner ecosystem. The role involves identifying and onboarding high-potential partners, enabling partner success, maximizing partner impact, aligning efforts for growth, innovating incentives and programs, monitoring and optimizing partner KPIs, building trusted relationships, and staying ahead of trends. The ideal candidate should have 5-7 years of experience in channel management, partnerships, or sales, preferably in SaaS or technology, with exceptional communication and interpersonal skills, a strategic mindset, problem-solving abilities, self-starting skills, and a growth-oriented approach.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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