Positive Customer Experience Jobs in Remote

472,957 open positions · Updated daily

Looking for Positive Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Remote area.

Support Tech III

Company: Henry Schein One

Location: Remote

Posted Nov 11, 2025

This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.

Experienced Software Engineer

Company: Automattic Careers

Location: Remote

Posted Nov 12, 2025

Automattic emphasizes open-source, user freedom, and innovation through products like WooCommerce and Gutenberg. They prioritize a positive, inclusive culture with flexible work arrangements and global collaboration.

Senior Technical Specialist - AI Risk Assessment

Company: Future of Life Organizations

Location: Remote

Posted Nov 12, 2025

The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.

Growth Marketing Wizard Extraordinaire

Company: SureDone

Location: Remote

Posted Nov 11, 2025

SureDone is an ecommerce platform that helps businesses manage products, inventory, prices, and orders across multiple channels. They are seeking a growth marketer with strong marketing, SEO, content creation, social media, and data analysis skills to help the company grow rapidly. SureDone offers competitive compensation, benefits, and a dynamic work environment.

Counsel - GxP Compliance

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and improve patient health worldwide. The Counsel GxP Compliance role involves counseling clients on GxP and quality processes, assisting with regulatory compliance, and working cross-functionally to improve processes and systems.

SAP PP Consultant

Company: PT ABeam Consulting Indonesia

Location: Remote

Posted Nov 11, 2025

The text outlines job responsibilities including SAP skill development, client service management, and day-to-day consulting activities. It lists requirements such as a bachelor's degree, 5+ years of SAP experience, English proficiency, and strong interpersonal skills. The role involves domestic and overseas travel with a focus on proactive problem-solving and time management.

Platform Lead – Intelligence & Personalization, AirCover

Company: Airbnb

Location: Remote

Posted Nov 12, 2025

This text promotes Airbnb's product management role, emphasizing innovation, community impact, and AI-driven solutions. It highlights opportunities to shape product strategies, collaborate across teams, and contribute to inclusive growth while showcasing the company's commitment to diversity and remote work flexibility.

Sales Performance Management Consultant

Company: Delbridge Solutions Inc.

Location: Remote

Posted Nov 11, 2025

Delbridge Solutions, a fast-growing technology company, is seeking a Sales Performance Management Consultant with 2-3 years of experience. The role involves providing client-focused solutions, collaborating with teams, and delivering exceptional results. The company offers competitive salary, remote work, and career growth opportunities.

Software Engineer

Company: DataHub

Location: Remote

Posted Nov 12, 2025

The role involves enhancing a Python-based ingestion framework to support ingesting usage statistics, lineage, and operational metadata from various systems like Snowflake, Redshift, and Kafka. The position requires expertise in Python, familiarity with modern data and ML tools, knowledge of distributed systems, and the ability to design for scale and fault tolerance.

Senior Account Manager

Company: Mapbox

Location: Remote

Posted Nov 12, 2025

Mapbox is a leading real-time location platform for businesses. The role involves growing Mapbox's business in the Korean market, building relationships with enterprises, and presenting solutions with clear business outcomes. Important traits include Korean language fluency, technical sales aptitude, and deep understanding of the Korean business environment.

AI Studio Delivery Lead

Company: Guidehouse

Location: Remote

Posted Nov 11, 2025

The job posting is for a Data Science Consulting role at Guidehouse, focusing on leading AI Studio capabilities, managing ecosystem partners, and collaborating with sales and marketing. The ideal candidate should have 8+ years of experience in leading cross-functional teams, strong leadership skills, and familiarity with AI and data technologies. The position offers a competitive compensation package and benefits.

ServiceNow Developer

Company: TTEC Digital

Location: Remote

Posted Nov 12, 2025

TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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