Positive Customer Experience Jobs in Remote

472,957 open positions · Updated daily

Looking for Positive Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Remote area.

Senior Machine Learning Engineer

Company: Loka, Inc

Location: Remote

Posted Nov 26, 2025

Loka, a Silicon Valley-based tech consultancy, is seeking a Senior Machine Learning Engineer to join their team. The role involves designing and implementing ML solutions, leading client communications, and collaborating with cross-functional teams. The company values mission-driven work, remote work culture, and continuous learning.

Research Scientist - Music

Company: Spotify

Location: Remote

Posted Nov 26, 2025

Spotify is seeking a Research Scientist to join their ArtistFirst AI Music lab, which pioneers generative technologies for music to create breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community. The ideal candidate should have a PhD in a related field, experience in generative modeling or music information retrieval, strong coding skills, and a passion for building products that add value to millions of people.

Product Manager - Dropbox Dash

Company: Dropbox

Location: Remote

Posted Nov 26, 2025

The role of Product Manager for Dash Connectors at Dropbox involves driving the vision, strategy, and execution for the company's suite of products. The position requires leading cross-functional teams, understanding customer workflows, and crafting integration scenarios to deliver real customer value. The ideal candidate should have strong product thinking, technical curiosity, and a bias for action, with at least 4 years of product management experience in SaaS, API-first, or integration-focused environments.

Chief Software Architect

Company: Masabi

Location: Remote

Posted Nov 26, 2025

Masabi is driving fare payment innovation with a global platform used in 250+ locations. The role of Chief Architect involves shaping technology strategy, leading AI/Data initiatives, and fostering collaboration. The company emphasizes purpose, growth, and an inclusive culture with competitive benefits.

Java developer

Company: Blackbird Collective

Location: Remote

Posted Nov 26, 2025

Blackbird Collective is an HR organization that helps startups and established companies find employees. They are currently collaborating with innovative startups searching for Backend Engineers. They value candidates with 5+ years of experience, passion for clean code, and good command of English. Familiarity with Kotlin, AWS, and mobile development is a plus.

Senior Insider Threat Investigations

Company: Airbnb

Location: Remote

Posted Nov 26, 2025

Airbnb is a mission-driven company that helps people belong anywhere. The Insider Threat Investigations Manager oversees a global program to investigate insider threats, collaborating with various teams to ensure high-quality investigations and compliance with legal and regulatory requirements.

Manager - Head of Regional Growth

Company: Kraken

Location: Remote

Posted Nov 26, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Regional Growth team focuses on growing client base and revenue in APAC through marketing strategies, user growth, and localization.

Senior Engineering Manager - Core AI Platform

Company: Dropbox

Location: Remote

Posted Nov 26, 2025

The role of Senior Engineering Manager at Dropbox involves leading a team of engineers, driving AI integrations into Dropbox's flagship product, and shaping the company's future direction. The position requires strong leadership skills, technical expertise, and experience managing engineering organizations. The company culture rewards a bias for action, engineering partnership, and operational excellence.

Director - Claims Operations Optimization

Company: Gravie

Location: Remote

Posted Nov 26, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They offer a diverse and inclusive work environment, and are seeking a Director of Claims Operations Optimization to lead efforts in improving and scaling their claims operations. The role involves partnering with senior leadership, developing a roadmap for operational improvements, building a high-performing team, and driving data-driven initiatives to enhance efficiency, timeliness, and quality of claims processing.

GTM Enablement Manager - Onboarding & Success

Company: SQUIRE

Location: Remote

Posted Nov 26, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers onboarding and training programs for its teams across the US, Canada, and the UK, with a focus on enabling postsales teams to perform at their best potential.

Account Executive

Company: HubSpot

Location: Remote

Posted Nov 26, 2025

The Account Executive role in France involves selling HubSpot software to small businesses, with flexible work arrangements and competitive benefits. Responsibilities include outbound sales, client relationship management, and collaboration with internal teams.

AI Agent Launchpad Builder

Company: Nibiru

Location: Remote

Posted Nov 26, 2025

Nibiru is seeking an experienced AI Agent Launchpad Builder to develop a robust launchpad platform for launching Nibiru's native crypto token. The role involves building the launchpad, facilitating token launch, creating promotional material, managing social media, and community management. The ideal candidate should have strong technical expertise, AI integration skills, and a portfolio showcasing relevant projects.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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