Positive Customer Experience Jobs in San Francisco, CA

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Looking for Positive Customer Experience jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the San Francisco, CA area.

AI ML Engineer SME

Company: PMAT

Location: San Diego, CA

Posted Oct 07, 2025

Master’s degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, or a related STEM field plus a minimum of 6 years of AI/ML experience…

Software Engineer - Backend Systems

Company: Apple

Location: Cupertino, CA

Posted Oct 07, 2025

Experience leading the technical development of larger features and collaborating across organizational boundaries.

Executive Sous Chef

Company: Zachry Hotels

Location: San Antonio, TX

Posted Oct 07, 2025

The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Data Scientist- Data Cloud

Company: Apple

Location: San Diego, CA

Posted Oct 07, 2025

In your role as a Data Scientist you will: * Design and implement complex analytical models using dbt, SQL, and Python * Optimize and create data extraction…

Registered Nurse (RN) - Per Diem

Company: Hydration Room

Location: Campbell, CA

Posted Oct 07, 2025

In this per diem Registered Nurse (RN) role, you’ll administer IV and injection therapies, provide patient education, and support overall wellness through…

Medical Assistant

Company: Kaiser Permanente

Location: San Francisco, California

Posted Oct 07, 2025

Carpenter Journeyman

Company: ISEC

Location: San Antonio, TX

Posted Oct 07, 2025

3-5 years experience as a finished carpenter. Report workplace hazards and make suggestions for their control. Ability to work with minimal supervision.

Machine Learning Engineer - AI Research (PhD) - Early Career

Company: General Motors

Location: Mountain View, CA

Posted Oct 07, 2025

Currently has, or is in the process of obtaining a PhD in the field of Computer Science, Machine Learning, or a related field (STEM focused), or a Master’s…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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