Positive Customer Experience Jobs in USA

575,296 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

IT Accessibility Assessment Consultant

Company: TestPros

Location: USA

Posted Nov 20, 2025

TestPros is a successful IT technical support services company established in 1988. They offer a wide range of services including program management, cybersecurity, software testing, accessibility assessment, and more. TestPros is seeking remote accessibility compliance assessment consultants with experience in hardware testing, Section 508, and WCAG accessibility assessments.

Math Producer

Company: Brilliant

Location: USA

Posted Nov 20, 2025

Brilliant is a company that aims to create a world of better problem solvers by delivering interactive, adaptive, and fun learning experiences at scale. They prioritize building a healthy business and serve hundreds of thousands of paid subscribers. The company values adventure, excellence, generosity, and candor. They are looking for exceptional learning designers with a strong background in STEM fields to join their team and help expand their library of learning games.

Enterprise Account Executive - Healthcare

Company: ElevenLabs

Location: USA

Posted Nov 20, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an experienced Enterprise Account Executive to drive growth in large enterprises.

Account Executive, New Business (Mid-Market)

Company: Apollo.io

Location: USA

Posted Nov 20, 2025

Apolloio is looking for a high-energy, results-driven MidMarket Outbound Account Executive to own net new revenue generation in the 250-1000 employee segment. The role involves proactively hunting new business, partnering with Sales Development Managers, and leading prospects through the entire sales cycle. The ideal candidate should have a hunter mentality, be comfortable generating 80% of their pipeline through outbound efforts, and have experience selling to C-level executives and revenue teams.

Senior Engineering Manager, Core Multi-Product Enablement

Company: Dropbox

Location: USA

Posted Nov 20, 2025

The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Nov 20, 2025

HubSpot is seeking a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities in the small business space, using strong consultative selling skills. The ideal candidate should have at least 1 year of experience with self-sourced outbound leads, a positive outlook, and exceptional consultative selling and closing skills.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Nov 20, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.

Intern - Revenue Cycle Management - Collections Analyst

Company: labcorp

Location: USA

Posted Nov 20, 2025

Labcorp is a global company with nearly 70,000 employees across 100 countries, harnessing science to change lives. They offer a 2026 Global Internship Program in Revenue Cycle Management, providing an 11-week paid internship with hands-on work, exposure to global business culture, leadership, and mentoring. The internship focuses on supporting account receivable collections, analyzing data, and preparing executive presentations.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 20, 2025

The text warns about fraudulent job adverts related to Insurify while promoting the company as a fast-growing fintech startup with strong benefits and career opportunities. It outlines job requirements, company achievements, and work conditions.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 20, 2025

Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.

Senior DevOps Engineer

Company: Cyderes

Location: USA

Posted Nov 20, 2025

Cyderes is seeking a Senior DevOps Engineer with expertise in cloud technologies, automation, and cybersecurity. The role involves maintaining cloud environments, improving system reliability, and collaborating with teams to ensure security and stability. The company emphasizes innovation, accountability, and a proactive approach to tackling cybersecurity challenges.

Global Head of Specialist Solutions Architecture - Money Management

Company: Stripe

Location: USA

Posted Nov 20, 2025

Stripe seeks a Global Head of Specialist SA for Money Management to lead a high-performing presales engineering team, drive strategic initiatives, and shape the future of financial services solutions. The role emphasizes leadership, technical expertise, and cross-functional collaboration to empower businesses and grow the global economy.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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