Positive Customer Experience Jobs in USA

575,296 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Growth Marketing Manager (Web & Search)

Company: Signifyd

Location: USA

Posted Feb 28, 2025

Signifyd is hiring a Growth Marketing Manager for Web and Search to transform their North America website into a high-performing demand generation engine. The role involves leading initiatives in content management, SEO, CRO, and reporting. The ideal candidate will have at least four years of experience in technical website marketing, SEO, and CRO, with expertise in Google Analytics, SEO principles, and conversion rate tactics. They should also have experience optimizing web pages and experiences, knowledge of paid marketing channels, and strong analytical skills. The role offers opportunities for impact, collaboration, and professional growth, with a comprehensive benefits package.

Sr Director - Product Marketing

Company: OpenX

Location: USA

Posted Feb 28, 2025

OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. The Senior Director of Product Marketing will play a crucial role in commercializing OpenX's offerings, leading go-to-market activities, and driving business objectives. The ideal candidate should have extensive experience in product marketing, B2B advertising, marketing technology, or SaaS, with a proven track record in SaaS product marketing. They should be able to simplify complex ideas, manage go-to-market strategies, and collaborate effectively with product management and sales teams. OpenX values teamwork, customer-centricity, ownership, transparency, and adaptability, and is committed to equal employment opportunities.

Inside Sales Representative

Company: TeamSnap

Location: USA

Posted Feb 28, 2025

TeamSnap is a sports and communication platform that empowers its employees to bring big ideas and collaborate effectively. The company is committed to equitable compensation, offering a minimum starting salary of $76,000. TeamSnap is a fully remote company with a culture of trust, accountability, and inclusivity, providing opportunities for growth and a comprehensive total rewards package. The role involves driving sales growth, engaging customers, managing pipelines, collaborating with various teams, and maintaining CRM discipline. The ideal candidate possesses exceptional communication skills, a team player mindset, an athlete's mindset, business savviness, and a customer-focused approach. Bonus points are given for relevant sales experience, SaaS or sports industry experience, and willingness to travel occasionally.

Sr. Loan Closer

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is hiring a mortgage loan closer to join their team. The role involves preparing and reviewing loan documents, coordinating with title companies and borrowers, ensuring compliance with regulations, and leading complex closing transactions. The ideal candidate should have 4+ years of experience in mortgage loan closing, post-closing, and QC, proficiency in LOS systems, and strong communication skills. The position offers an exciting opportunity to work in a cutting-edge, rapidly growing environment with a competitive salary and benefits package.

Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Feb 28, 2025

Saviynt is hiring a Sales Enablement Specialist to manage sales content, training programs, and enablement tools. The role involves content management, sales tool optimization, training and onboarding support, operational enablement support, and data analysis. The ideal candidate should have 2+ years of experience in sales enablement, marketing, or training development, and be familiar with sales enablement tools like Highspot and CRM systems like Salesforce. Strong organizational skills, excellent communication, and an analytical mindset are required. Saviynt offers growth opportunities in a positive work environment.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Feb 28, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are looking for a Sales Engineer who can guide prospects through the customer journey, evangelize the Red Canary solution, and creatively identify opportunities for improvement. The role involves presales interactions, product research and development, and writing and refactoring scripts. The company offers a rich benefits program and a culture that encourages authenticity and transparency.

Senior Social Media Manager

Company: ActiveCampaign

Location: USA

Posted Feb 28, 2025

ActiveCampaign is seeking a Senior Social Media Manager with 8+ years of SaaS experience to develop and execute a global social media strategy. The role involves creating compelling content, managing social community interactions, and overseeing localization efforts for international markets. The ideal candidate will have expertise in video content strategy, strong understanding of social media analytics, and exceptional copywriting skills. The company offers competitive compensation, comprehensive health benefits, and a strong commitment to diversity and inclusion.

Developer Content Strategist (Mid-Level)

Company: Databento

Location: USA

Posted Feb 28, 2025

Databento, a next-generation market data provider, is experiencing rapid growth, serving large financial institutions and startups alike. The company offers flexible work arrangements, competitive benefits, and a diverse team of industry experts. The ideal candidate for a marketing role should have extensive B2B SaaS experience, strong digital marketing skills, and a genuine interest in the financial industry. Databento emphasizes transparency, equal employment opportunities, and cautions against phishing scams.

Go-To-Market Lead (Mid to Senior Level)

Company: Databento

Location: USA

Posted Feb 28, 2025

Databento is a next-generation market data provider that offers flexible, usage-based pricing, attracting over 4000 users in its first year. The company, staffed by former data users from top firms, provides comprehensive benefits and accommodates remote work globally. The ideal candidate for a GTM strategy role should have extensive experience in growth marketing, strong writing skills, and a passion for engaging with the quant and developer community.

Head of Product

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a company dedicated to providing high-quality early education for every child. They support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Their team is passionate, talented, and customer-focused, working remotely across various time zones. They are seeking a Head of Product & Design to establish a company product roadmap, lead product development, build and lead a high-performing team, and drive business outcomes. The role requires a proven track record in product development, strong user empathy, and the ability to lead large teams. Brightwheel offers a competitive compensation package and is committed to diversity and inclusion.

Design Director - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is seeking a Design Director for the Cash area, ideal for a design leader who enjoys strategic impact and empowering teams. The role requires strong people management, communication, and strategic thinking skills. The Cash area aims to simplify finance management using technology. Designers at Wealthfront are innovative, creative, strategic, and detail-oriented, transforming complex technology into clear, simple experiences. The role involves driving company impact, facilitating cross-functional collaboration, and supporting designers in various aspects. Key responsibilities include staffing, hiring, guiding work, growing skills, and building an inclusive culture. The ideal candidate should have 4+ years of design management experience, 10+ years of product design experience, strong communication skills, and a proven track record in setting visions and driving business impact through design.

Senior Accountant

Company: Branch

Location: USA

Posted Feb 28, 2025

Branch is a fintech company committed to empowering workers with financial freedom. They offer inclusive, transparent, and frictionless financial products. The company values its employees' voices and creativity, fostering a culture of innovation and collaboration. The Senior Accountant role involves managing various accounting functions, assisting in the close process, creating new accounting processes, and ensuring compliance with US GAAP. The role requires a Bachelor's degree in Accounting, 35+ years of relevant experience, 12+ years of financial audit experience, working knowledge of US GAAP, intermediate Excel skills, Sage Intacct experience, and strong communication skills. The base salary range is $110,120k, with benefits including health insurance, remote work options, equity, a 401k, flexible time off, and paid parental leave. Branch is an award-winning company valuing diversity and equality.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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