Positive Customer Experience Jobs in USA

575,296 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Pharmacist

Company: Jackson PharmacyPros

Location: USA

Posted Jan 09, 2025

Jackson Pharmacy Professionals is seeking an experienced Pharmacist for a direct hire position at a growing facility. The position offers a competitive salary of $58-$65 per hour, depending on experience, and is a remote opportunity in NY or FL. The Pharmacist will work day shifts from 8AM-4PM, Monday through Friday, with no weekends. The ideal candidate should have an active license in their state of practice and at least 6 months of Pharmacist experience. Jackson Pharmacy Professionals, a leading pharmacy-specific staffing agency, provides a responsive and friendly team, a full-time advocate to help achieve career goals, salary negotiation, and faster interviews.

Claims Support Associate

Company: Reserv

Location: USA

Posted Jan 08, 2025

Reserv, an insurtech founded in May 2022, is seeking a Claims Support Associate. The role involves supporting multiline adjusters, managing claim files, and collaborating with leadership for process improvements. The ideal candidate is highly organized, detail-oriented, and passionate about claims support. They should have at least 2 years of experience in insurance or compliance, excellent communication skills, and strong organizational abilities. The company offers a competitive benefits package, including health insurance, 401k, PTO, family leave, and work-from-home flexibility. The salary range is $38,000 - $45,000.

Payor Partnership Support Specialist

Company: Grow Therapy

Location: USA

Posted Jan 08, 2025

Grow Therapy is seeking a Payor Partnership Support Specialist for a remote position. The role involves handling live calls, chats, and emails, collaborating with other teams, and working with RCM and Engineering teams to resolve issues. The ideal candidate has at least 2 years of customer support, healthcare billing, or contact center experience, and at least 1 year of phone assistance. They should be adaptable, detail-oriented, empathetic, and have a positive problem-solving attitude. Experience with health insurance billing and working with large databases is preferred.

Senior Product Designer (Contract) — Funko

Company: Funko

Location: USA

Posted Jan 18, 2025

This job posting is for a Senior Product Designer position with a focus on mobile app design. The role involves working with a team of engineers, creatives, and project managers to create apps that connect fans and collectors to the world of Funko. The ideal candidate should have 5+ years of professional experience, a strong portfolio showcasing their work, and expertise in both UX and visual design. Proficiency in responsive web design, iOS and Android design patterns, and tools like Figma and Adobe Creative Suite is required. The role offers the opportunity to work on a mix of large and small projects in a fast-paced, collaborative environment.

Senior Machine Learning Engineer

Company: Rocket Money

Location: USA

Posted Jan 08, 2025

Rocket Money is a company dedicated to empowering individuals to manage their finances effectively. They offer a range of services and tools to help members understand their finances and save time and money. The company's Data team, consisting of Machine Learning Engineers and Data Scientists, builds machine learning-driven product experiences to engage customers with mortgage and personal loan products. They collaborate with product and engineering teams to improve product retention and design ML-driven personalization experiences in onboarding. The role involves building new machine learning-powered user-facing features, optimizing product feedback loops, and developing the next version of Autopilot and Budgets. The ideal candidate is a team player with strong software engineering skills, experience in data science or machine learning engineering, and a deep understanding of context and business impact.

Senior iOS Engineer (Contract) — Funko

Company: Funko

Location: USA

Posted Jan 18, 2025

This job posting is for a Senior iOS Engineer position, which involves developing iOS apps using the latest Apple frameworks and technologies. The role requires expertise in UIKit and SwiftUI, strong architectural skills, and experience with adaptive layouts. The engineer will also participate in code reviews, write unit tests, and manage the full app deployment lifecycle. The position is a contract role, and the ideal candidate should have 5+ years of experience as a design-focused iOS software engineer.

Application Security Engineer

Company: G-P

Location: USA

Posted Jan 08, 2025

GP is a global employment platform that empowers businesses to expand into 180+ countries, offering opportunities for global success. The company values its diverse and remote-first teams, providing them with flexibility, autonomy, and support for personal growth. GP's SaaS-based platform enables customers to hire globally without setting up entities or subsidiaries. The company is seeking an Application Security Engineer to support its established security program, assess web technologies, and coordinate remediation efforts with engineering teams. The ideal candidate will have a BS or higher in Computer Science, 3+ years of application security experience, excellent communication skills, and proficiency in coding/scripting languages.

Manager - MSP Sales

Company: JumpCloud

Location: USA

Posted Jan 08, 2025

JumpCloud is seeking an MSP Sales Manager to lead a team of 8-10 Partner Account Executives, meet or exceed MSP revenue targets, recruit and onboard new AEs, and build talent through career development. The role involves partnering with Customer Support for top-notch partner experiences, identifying top MSP partner prospects, and driving sales execution. The ideal candidate has 5+ years of MSP sales experience in SaaS organizations, understanding of the MSP market, and strong motivational skills. The position offers a competitive compensation package and comprehensive benefits, with a flexible paid time off policy. JumpCloud is committed to being Remote First, with headquarters in the Denver-Boulder CO area and teams in 15+ countries. The company values building connections and fostering a supportive work environment.

Website Engineer

Company: ElevenLabs

Location: USA

Posted Jan 08, 2025

ElevenLabs, a global team of innovative individuals, is seeking a talented designer and frontend engineer to create beautiful, intuitive marketing pages. The role involves designing and implementing web assets, collaborating with cross-functional teams, and staying updated with the latest design trends. ElevenLabs, a pioneer in voice technology, has recently closed a Series B funding round at a $11B valuation and is backed by leading tech and AI investors. The company offers high-velocity innovation, a truly global team, and remote-first work culture.

Telehealth Dietitian

Company: Aramark

Location: USA

Posted Jan 08, 2025

Aramark Healthcare is seeking a Clinical Dietitian to work remotely, providing clinical care for patients at Eagle View Behavioral Health Center. The role involves assessing patients' nutritional status, developing individualized nutrition plans, and collaborating with interdisciplinary teams. The Clinical Dietitian will utilize telehealth technology to deliver comprehensive medical nutrition therapy. The position requires a Bachelor's or Master's degree in Nutrition or Dietetics, RD or RDN designation, and experience in telehealth. Aramark values diversity and equal employment opportunities.

Director Of Operations

Company: Invisible Technologies

Location: USA

Posted Jan 08, 2025

The company is seeking a strategic and results-oriented Director of Operations to lead and accelerate AI training and enablement efforts across large enterprise relationships. The Director will manage strategic client relationships, complex operations, and a large workforce, including Operations Managers, Operations Analysts, and AI trainers. They will design processes, manage projects, and oversee a team of hundreds, collaborating with top AI researchers. The ideal candidate will have more than 5 years of operations management experience, excellent communication skills, strong management and leadership abilities, and experience in capacity planning and project management. The company offers a flexible work schedule, remote work options, and a Partner Pay Model that emphasizes coownership and fair compensation.

Revenue Operations & Enablement Specialist

Company: UpKeep

Location: USA

Posted Jan 08, 2025

This role is a unique opportunity to lead the enablement function at UpKeep, managing the GTM tech stack, collaborating with leadership, and leading training sessions. The position involves managing the case queue, organizing incentive events, and supporting virtual team events. Essential skills include proficiency in Google Sheets/Excel, Salesforce, and Sales tools. The ideal candidate has exceptional communication skills, project management abilities, and a comprehensive understanding of Sales and Customer Success processes.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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