Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

AI Content Evaluator

Company: Best Writers Cafe

Location: USA

Posted Nov 15, 2024

The job posting is for a Remote AI Content Evaluator position that requires exceptional copy generation skills, metacognitive awareness, and a deep interest in linguistics. The role involves training and evaluating AI conversation skills, generating examples of ideal conversations, and collecting sources to improve the AI's knowledge and accuracy.

Content Marketing Manager

Company: Tremendous

Location: USA

Posted Nov 14, 2024

Tremendous is a company that offers a fast, free, and flexible way to send bulk payouts to people in over 200 countries. They have a fully remote culture and are profitable and growing without outside investors. They are looking for a Content Marketing Manager to help scale their content creation efforts.

Entry Product Manager , Security Services

Company: Ensono

Location: USA

Posted Nov 14, 2024

Ensono is a company that aims to be a relentless ally, empowering clients to achieve key business outcomes. They value honesty, reliability, curiosity, collaboration, and passion. The company offers a range of benefits, including unlimited paid days off, flexible work schedule, and wellness program.

Creative Director

Company: Goodparty

Location: USA

Posted Nov 15, 2024

GoodPartyorg is a non-profit organization that aims to transform civic leadership in America by empowering real people to run and win local and state-level campaigns. They are looking for a remote full-time Art Director/Creative Director to create a design system framework and implement it for digital marketing, social media, website, and print assets.

Customer Success Manager

Company: Steercrm

Location: USA

Posted Nov 15, 2024

Steer is looking for a Customer Success Manager to build relationships with customers, drive product adoption, and empower them to fulfill their goals. The role requires 3+ years of B2B SaaS customer success account management or consulting experience, and a strong customer-facing and presentation skills.

Legal Operations Associate

Company: Evenup

Location: USA

Posted Nov 14, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation to injury victims. The company is looking for a Legal Ops Associate to work with their proprietary software and help write demand letters and other legal documents.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 15, 2024

Pipe17 is a venture-funded software startup that offers an innovative SaaS platform for ecommerce operations. The company is committed to building trust and making the world more agreeable for its employees, customers, and communities. The Finance and Revenue Operations Manager role is responsible for overseeing financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth.

Senior iOS Engineer

Company: Booksy

Location: USA

Posted Nov 14, 2024

The text describes Booksy, a company that connects beauty professionals with customers, and is looking for a Senior iOS Engineer to join their team. The company values its employees and offers a range of benefits.

Senior Front-End Engineer, AI Robotics Platform

Company: Standard Bots

Location: USA

Posted Nov 14, 2024

The AI Platform team at Standard Bots is building a platform for applied AI robotics, seeking a frontend engineer to develop interfaces that make advanced AI accessible and intuitive. The team is passionate about blending product design with cutting-edge technology and is eager to build the first version of a platform that merges sleek UI with the latest advancements in AI.

Product Designer

Company: SingleFile

Location: USA

Posted Nov 15, 2024

SingleFile is looking for a Product Designer to join their remote team. The role involves designing intuitive and effective user experiences for complex workflows, working closely with cross-functional teams, and conducting user research and testing.

Bilingual Customer Service Representative

Company: Stafi

Location: USA

Posted Nov 14, 2024

The job posting is for a bilingual customer service representative at Stafi Live, requiring fluency in English and Spanish, excellent communication skills, and flexibility to work varying hours. The role involves providing exceptional customer support, resolving issues, and delivering accurate information about products and services.

Senior Site Reliability Engineer

Company: Uniswap Labs

Location: USA

Posted Nov 14, 2024

Uniswap Labs is building products to unlock value through universal exchange, with a focus on transparency, equity, and scalability. The company is looking for a Senior Site Reliability Engineer to join their team, with a strong emphasis on automation, operational excellence, and driving system reliability at scale.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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