Positive Customer Experience Jobs in Washington DC

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Looking for Positive Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Washington DC area.

Salesforce Consulting Developer/Senior Developer - Must reside in the Washington DC area

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is seeking experienced Salesforce Consulting Developers to join their Professional Services team within the Customer Success Group. The role involves combining deep technical knowledge with consulting expertise to deliver exceptional solutions for customers, driving impactful business outcomes. The ideal candidate will be a hands-on Developer for the design, implementation, and optimization of Salesforce solutions, while also mentoring team members and collaborating with diverse customers. Key responsibilities include serving as a technical expert in Salesforce development, focusing on Apex, Visualforce, Lightning Web Components (LWC), and platform integration. The candidate must reside in the Washington DC area, have a Bachelor's degree in Computer Science, Information Technology, or a related field, and have 3+ years of enterprise consulting experience. Strong proficiency in HTML, CSS, JavaScript, and modern development tools is required, along with demonstrated experience with relational databases, data modeling, and SQL.

Shift Supervisor Trainee

Company: CVS Health

Location: Fort Washington, PA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $24.00. CVS Health provides comprehensive benefits and well-being programs.

Travel Nurse RN - Med Surg - $2,049 per week

Company: OneStaff Medical

Location: Spokane, Washington

Posted Jan 22, 2025

OneStaff Medical is recruiting a travel nurse RN for a Med Surg position in Spokane, Washington. The job is a 13-week contract, 36 hours per week, 12-hour night shifts. The company is known for its comprehensive support to traveling professionals, including housing, payroll, benefits, and career guidance. They offer weekly pay, holiday pay, guaranteed hours, 401k retirement plan, pet insurance, and various wellness programs.

Registered Nurse (RN) - OR - Operating Room - $42-77 per hour

Company: Kaiser Permanente

Location: Medina, Washington

Posted Jan 22, 2025

Kaiser Permanente is recruiting for a Registered Nurse (RN) OR - Operating Room position in Medina, Washington. The RN will provide nursing care to patients in the Operating Room and other surgical services areas, including General Surgery, ENT, Womens Health, and more. The RN will collaborate with the healthcare team to formulate and implement care plans, perform complex nursing procedures, and provide patient and family teaching. Essential responsibilities include ongoing assessment of patient care needs, developing a written plan of care, and providing ongoing evaluation of patient response to care. The RN will also communicate effectively with patients and families, identify educational needs, and promote patient self-care. Basic qualifications include an Associates degree in Nursing, a Registered Nurse License in Washington, and Basic Life Support certification.

Travel Registered Respiratory Therapist - $2,407 per week

Company: Protouch Staffing

Location: Wenatchee, Washington

Posted Jan 22, 2025

Protouch Staffing is offering a travel job for a Registered Respiratory Therapist in Wenatchee, Washington. The job is for 13 weeks with a possibility of extension, requiring 36 hours per week on flexible nights. The candidate must have a WA license, RRT license, and additional certifications. Protouch Staffing is a reputable healthcare staffing agency providing diverse staffing options with benefits including retirement plans, medical benefits, and reimbursement for licenses and certifications.

Innovators, Inc. Counselor - Washington D.C.: 2024-3262

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Summer Camp Innovators, Inc. is seeking energetic and dedicated counselors to lead a group of 20 campers aged 7-8 years old. The role involves bringing pre-written curriculum to life, teaching, and engaging campers during breaks. Counselors will also implement safety protocols, manage camper behavior, and support specialized staff during field trips and workshops. The position requires arriving on time, communicating schedule changes promptly, and being flexible with assignments. The camp offers weekly themes like Oceanography, cooking, urban design, and sports science, with activities including team-building, group games, field trips, and art projects. The compensation is $17.50 per hour, and the schedule is from 7:45 am to 3:30 pm, Monday to Friday.

Travel Nurse RN - Med Surg / Telemetry - $2,310 per week

Company: St Joseph Medical Center

Location: Tacoma, Washington

Posted Jan 22, 2025

A hospital in Washington is looking for an experienced MS/Tele Onc RN for a travel contract. The right candidate will have 2 full years of experience and must have BLS certification. The job requires oncology experience, chemo certification, and rotation through pods. COVID vaccine is required.

Travel LPN / LVN - $1,226 per week - Urgently Hiring

Company: Supplemental Health Care

Location: Moses Lake, Washington

Posted Jan 22, 2025

Supplemental Health Care, a leading healthcare staffing agency, is seeking a LPN/LVN for a 13-week travel job in Moses Lake, Washington. The position offers a weekly payment of $1,140 - $1,226, AM shift, and nursing care within the scope of practice. The agency provides comprehensive benefits including medical, dental, vision, life insurance, 401k retirement savings, and continuing education opportunities. Requirements include a current Washington LPN license, 2 years of nursing experience, and AHA BLS certification.

Wellness Editor

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is seeking a seasoned editor with 10+ years of experience in personal health, health and science, or lifestyle editing. The ideal candidate should have a deep passion for service journalism and personal health and wellness coverage, and a proven track record of elevating consumer-focused stories. The role involves leading a team of journalists and freelancers, developing a coverage strategy, and collaborating with various Post teams. The position is based in Washington, D.C., with a salary range of $161,100 - $230,200. The Post offers comprehensive benefits including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more.

Enterprise Account Executive, Core, Public Sector: Dept of Commerce (SBA)

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for its Federal Civilian division, specifically the Department of Commerce. The role involves selling the full product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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