Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Architect
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
The text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and growth. It highlights technical expertise, client impact, and professional development in cloud and AI solutions across global industries.
Package Consultant-Oracle EPM Cloud
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth. It outlines responsibilities like solution development, technical configuration, and Agile methodology, while highlighting required skills in financial modeling, EPBCS configuration, and process design. The role emphasizes impactful work with global clients and continuous improvement.
Technology Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job posting highlights IBM's opportunity to work on transformative technologies and prestigious events like The Masters and Wimbledon. The role emphasizes collaboration, innovation, and delivering impactful digital fan experiences through project management and cross-functional teamwork.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Coimbatore, IN
Posted Dec 15, 2025
This role involves working with clients to enhance hybrid cloud and AI solutions using IBM's technology, requiring expertise in SAP and integration tools.
Product Manager, Carbon Design System
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes IBM's Carbon Design System as an open-source platform for digital products, emphasizing its role in enabling consistent, accessible user experiences. It outlines the responsibilities of a Product Manager for the Core Library, including backlog management, cross-team collaboration, and ensuring design integrity. The role requires systems thinking, agile practices, and balancing competing priorities across stakeholders.
Application Developer SAP EDI Lead
Company: IBM
Location: Chicago, US
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting requiring expertise in EDI, SAP ECC, and B2B integrations. It emphasizes collaboration with clients on hybrid cloud and AI initiatives, with responsibilities spanning system support, partner onboarding, and project management. Qualifications include 10+ years of EDI experience and proficiency in cloud platforms.
Software Developer
Company: IBM
Location: Lucknow, IN
Posted Dec 15, 2025
The text highlights IBM's recruitment of skilled software developers for critical projects, emphasizing their role in creating industry-leading solutions and contributing to global initiatives. It outlines required technical expertise, tools, and the importance of automation and collaboration in high-profile projects.
Technical Consultant-AIOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role as an AIOps Technical Consultant at IBM, focusing on driving digital transformation through AI and ML techniques. The position involves assessing client infrastructure, implementing AIOps platforms, and optimizing IT operations to enhance reliability and efficiency. Required skills include programming languages, NLU/NLP techniques, and certifications in ITIL/DevOps.
Entry Level Technical Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a project manager role involving coordination of a complex documentation platform, requiring organizational skills, cross-functional teamwork, and problem-solving. It highlights growth opportunities, mentorship, and the impact of the role on project success.
IT Recruiter (Process Delivery Specialist)
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Services seeks a Recruitment Specialist with experience in bulk hiring and ATS management. The role involves sourcing, screening, and coordinating candidates globally, emphasizing innovation and excellence through technology-driven methodologies.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves collaborating with clients on SAP SD implementations, leading projects, and requiring a bachelor's degree with SAP experience. The position emphasizes technical expertise, system solutions, and working within IBM's ecosystem to drive innovation.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth through strategic partnerships and technology platforms. It highlights a culture of curiosity, creativity, and long-term development in a supportive environment.