Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Platform Engineer (Staff / Sr Staff)
Company: Equilibrium Energy
Location: USA
Posted Dec 12, 2025
This job description highlights a foundational role in designing data platforms, focusing on infrastructure, cataloging, and collaboration with teams. It emphasizes experience in data infrastructure and tools, with opportunities to shape the company's data strategy.
Software Engineer - Distributed Systems
Company: Figma
Location: USA
Posted Dec 12, 2025
This job description highlights a Software Engineer role at Figma focusing on infrastructure design and distributed systems. It emphasizes collaboration, scalability, and innovation while outlining requirements for experienced engineers and benefits like equity, competitive compensation, and remote work flexibility.
Strategic Programs Director
Company: ConnectWise
Location: USA
Posted Dec 12, 2025
The Director of Strategic Programs role involves strategic alignment, operational governance, program leadership, and executive partnership. Key responsibilities include driving strategic priorities, managing cross-functional initiatives, and enabling data-driven decisions through governance frameworks and reporting.
Customer Support Manager
Company: Maven
Location: USA
Posted Dec 12, 2025
Maven is transforming postgraduate education with expert-led courses and high engagement rates, seeking a support manager to scale operations as they grow rapidly. The role offers ownership of customer operations, collaboration with key stakeholders, and opportunities to shape the company's future.
Senior Program Manager - Brand Operations
Company: Webflow
Location: USA
Posted Dec 12, 2025
Webflow seeks a Senior Program Manager to build operational infrastructure for Brand Marketing, offering growth opportunities and strategic influence. The role emphasizes scalability, cross-functional collaboration, and financial acumen, with competitive compensation and remote-first flexibility.
Salesforce Technical Architect
Company: Guidehouse
Location: USA
Posted Dec 12, 2025
This job posting seeks a Salesforce Solution Architect with expertise in public sector and enterprise implementations, requiring 14+ years of experience and specific certifications. The role involves designing solutions, leading projects, and collaborating with teams, with compensation ranging from $171,000 to $285,000. Guidehouse offers competitive benefits, career development opportunities, and a supportive work environment.
Senior Web Strategist
Company: Typeform
Location: UK
Posted Dec 12, 2025
This job description outlines a remote role focused on transforming Typeform's web function through optimization, technical improvements, and cross-functional collaboration. Responsibilities include leading CRO initiatives, managing publishing workflows, and enhancing site performance while aligning with SEO and data teams.
Front-End Engineer (Senior/ Staff)
Company: Equilibrium Energy
Location: USA
Posted Dec 12, 2025
Equilibrium seeks a Frontend/FullStack Engineer to innovate in renewable energy software, shaping scalable solutions for complex power systems. The role involves strategic decisions, collaboration across teams, and leveraging AI tools to build a resilient grid.
Energy Analyst (Staff / Sr Staff)
Company: Equilibrium Energy
Location: USA
Posted Dec 12, 2025
The Energy Analyst role focuses on advancing data systems to empower teams, requiring expertise in energy markets, SQL, Python, and collaboration skills. The position emphasizes data engineering, quality assurance, and aligning with clean energy goals while working across technical and business domains.
Staff Software Engineer
Company: Visa
Location: Brazil
Posted Dec 12, 2025
Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The job description highlights remote opportunities requiring expertise in Java/Golang, AWS, and microservices architecture with a focus on security and compliance.
Software Engineer (L5) - Ads Identity, Signals & Audiences - Advertiser User Engagement Signals
Company: Netflix
Location: USA
Posted Dec 12, 2025
Netflix highlights its leading entertainment service with over 300 million members, introduces an ad-supported tier, and outlines a Software Engineer role with competitive compensation and comprehensive benefits, emphasizing privacy and diversity.
SMB Customer Success Manager
Company: Newsela
Location: USA
Posted Dec 12, 2025
The role offers impactful work in education with opportunities for growth, data-driven strategies, and competitive compensation. Benefits include remote work, professional development, and a supportive environment.