Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Oracle Cloud Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves supporting Oracle Cloud implementations, requiring ERP experience and expertise in financials. It emphasizes collaboration with clients and strategic partnerships to drive innovation.
OneSource Technical Solution Architect
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
The text describes a job role focused on business analysis, tax solutions, and IT process optimization within IBM's Finance and Order to Cash Systems. It outlines responsibilities including requirements gathering, system compliance, and technical training, while specifying educational and technical qualifications.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise and innovation for public/private sector clients. It lists educational requirements, technical skills in DevOps tools, cloud environments, and communication abilities.
Consultor(a) de Oportunidades de Valor
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role at IBM BPO's consulting division focused on digital transformation using agile methodologies, AI-driven process mining, and hybrid cloud solutions. It emphasizes innovation, problem-solving, and strategic consulting with opportunities for impactful client outcomes and professional growth.
Senior Manager - Employee Data Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders. The role requires expertise in process improvement and transformation while fostering a culture of learning and empathy.
PROCESS INNOVATION PROFESSIONAL-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves working with global clients to drive digital transformation using agile methods and AI. Responsibilities include managing accounts receivable and ensuring SLA compliance. Required skills include a bachelor's degree, 6+ years of experience, and proficiency in ERP software. The position emphasizes collaboration, innovation, and career growth opportunities.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving software development, API configuration, and technical expertise in areas like API Connect DataPower, REST/SOAP APIs, and networking concepts. It specifies educational requirements, preferred qualifications, and responsibilities including code development, troubleshooting, and collaboration with clients.
SAP Quality Tester
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on SAP testing and integration projects, emphasizing collaboration with clients, innovation, and opportunities for professional growth. The role involves working on complex systems, ensuring data accuracy, and leveraging advanced technologies to deliver impactful solutions.
DevOps Cloud Engineer
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description outlines the responsibilities of a DevOps Cloud Engineer, including designing and managing cloud infrastructure, implementing automation tools, developing CI/CD pipelines, and ensuring security practices. It lists required qualifications such as AWS/Azure expertise, Terraform knowledge, and containerization experience, while also highlighting preferred skills like multicloud deployments and observability tools.
Tech Support Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support is seeking passionate interns to join their Technical Support Engineering team, offering opportunities to gain hands-on experience, collaborate with experts, and contribute to client success. The role emphasizes problem-solving, customer satisfaction, and professional growth through AI tools and industry-leading support practices.
Application Developer-Open Source
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines responsibilities, required skills, and growth potential within IBM's ecosystem.
Data Engineer-Data Integration
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This role involves data engineering tasks, collaboration with teams, and requires expertise in data warehousing, cloud technologies, and scripting languages.