Positive Customer Experience Jobs
1,751,269 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Cloud Architect
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
This job description outlines a Cloud Architect role focused on designing and delivering a hybrid cloud SAP solution using VMware and public cloud platforms. The position requires expertise in cloud infrastructure, VMware technologies, and hybrid cloud integration, along with strong security and compliance knowledge. Key responsibilities include collaboration with cross-functional teams, automation through infrastructure as code, and ensuring alignment with enterprise architecture frameworks. The role demands a federal security clearance and specific technical experience in areas like networking, security standards, and cloud service providers.
Application Developer-Java & Web Technologies
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic solutions.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's commitment to innovation and customer value through advanced technologies. It outlines the role of a Business Analyst requiring data-driven insights, stakeholder collaboration, and technical expertise in reporting processes. The position emphasizes strategic decision-making, documentation, and cross-functional teamwork.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on technical expertise in DevOps, Python, Kubernetes, and cloud technologies. It lists required education, experience, and preferred skills for the position.
Data Engineer-Data Integration
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include data engineering, collaboration with teams, and managing data systems. Required skills include data warehousing, ETL tools, and cloud technologies.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
IBM Consulting offers a career focused on client collaboration and innovation in hybrid cloud and AI. The role involves technical problem-solving, with emphasis on growth and strategic partnerships.
Technicien en génie mécanique, métallurgique, chimique ou des matériaux
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's infrastructure division offers innovative roles with competitive benefits and a collaborative environment, emphasizing growth and technical expertise while highlighting requirements for Canadian citizenship and security clearances.
Application Developer - DevOps
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers a dynamic role with opportunities for career growth, professional development, and a supportive work environment, emphasizing innovation and collaboration across industries.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a role at IBM's Order to Cash Collections team, emphasizing responsibilities like managing customer transactions, credit management, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while promoting the role as an opportunity to innovate and solve complex challenges in a dynamic environment.
Associate Product Manager
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a Product Manager role at IBM Infrastructure Storage Division, emphasizing collaboration with cross-functional teams, innovation in product design, and expertise in networking technologies. It highlights opportunities for growth, problem-solving, and impactful work in a dynamic environment.
Workday Test Lead
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This text describes a Workday Testing Package Specialist role requiring leadership in testing strategies, team management, and global HR transformation. It outlines responsibilities like designing testing frameworks, managing environments, and providing executive reporting, alongside technical expertise and communication skills.
Oracle Cloud ERP Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic leadership in Oracle Cloud ERP Financials, and expertise in delivering impactful technological implementations.