Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Georgia,Serbia,Germany,Cyprus

Posted Dec 06, 2025

Gcore is seeking a Compute Hosting Growth Lead to own the growth strategy and unit economics for their low-cost compute and hosting business. The role involves driving measurable impact by improving conversion funnels, optimizing acquisition channels, and scaling adoption across self-serve and assisted customer journeys. The ideal candidate has 3+ years of experience in growth, product-led growth, or marketing operations, ideally in hosting, cloud, or SaaS, and a proven track record of managing performance metrics and running growth experiments.

Customer Success Specialist I

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek offers a dynamic role in customer success with a mission to revolutionize healthcare. The position includes competitive benefits, growth opportunities, and a supportive team environment.

Business Development Representative

Company: Talent Hackers

Location: Nigeria

Posted Dec 06, 2025

The job posting is for a skilled BDR Appointment Setter to drive prospect outreach, qualify leads, and book meetings for sales leadership. The role requires 3+ years of experience in phone outreach and appointment setting, hands-on experience with B2B SaaS products, and 1+ years of experience developing and executing LinkedIn DM campaigns. The ideal candidate should have experience using Sales Navigator or similar lead list building tools, demonstrated experience achieving and exceeding quota in a sales outreach role, and 1+ years of experience using HubSpot or similar tools for contact and pipeline management. Strong written and verbal English communication skills are required, along with the ability to work full-time in the EST time zone.

Digital Security Business Development Director

Company: Vonage

Location: Remote

Posted Dec 06, 2025

This job description outlines a role focused on bridging technology, business development, and customer success for Vonage's Network APIs program. The position requires expertise in fraud prevention, consultative support, and thought leadership to drive client success and industry innovation. Responsibilities include customer advocacy, revenue generation, and strategic roadmap shaping with cross-functional teams.

Presales Solutions Engineer

Company: Moveworks

Location: Remote

Posted Dec 06, 2025

The job posting is for a Presales Solutions Engineer position at Moveworks. The role involves acting as a product champion and technical consultant, demonstrating the value of the Moveworks platform through customized demonstrations, architecture deep dives, and storytelling. The ideal candidate should have 5+ years of experience in presales or postsales technical roles, a solid understanding of cloud architecture and RESTful APIs, and the ability to communicate technical concepts to both technical and non-technical audiences.

Software Engineer - Backend

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job posting is for a Backend Engineer role at a company that values inquisitive, well-rounded individuals. The role involves working closely with product managers, designers, and other backend engineers to build robust frameworks and features. The ideal candidate should have a strong understanding of API workflow development and best practices in Python or Java, along with 3+ years of industry experience. The company offers opportunities for growth, collaboration, and working on high-impact projects.

Data Analyst - Communications & Policy

Company: Stripe

Location: Remote

Posted Dec 06, 2025

Stripe's mission to increase the GDP of the internet is highlighted through a data analyst role that focuses on economic impact analysis, data pipelines, and global economic growth insights. The position requires expertise in analytics, data visualization, and collaboration with cross-functional teams to drive research and advocacy.

Fullstack Engineer, Front-End

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job description is for a Fullstack Frontend Engineer role at Pinterest. The role involves driving initiatives to empower developers to build modern web experiences for Pinners with high productivity, performance, and quality. The ideal candidate should be passionate about frontend, have a growth mindset, and be able to give opinions on how to improve. The role requires expertise in JavaScript, CSS, DOM, HTTP protocol, and web technologies like React and Redux. The candidate should have strong technical skills, understand web best practices, and be able to deliver large cross-functional projects. The role requires in-person collaboration 12 times per quarter and can be based anywhere in Mexico.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva's FPampA role offers growth, collaboration, and benefits like flexible leave and wellbeing allowances in a dynamic environment.

Senior Art Director

Company: Canva

Location: Viet Nam

Posted Dec 06, 2025

The job description is for a Creative Lead/Senior Art Director role at Canva, based in Ho Chi Minh, Vietnam. The role involves shaping creative direction, content creation, and curation, as well as collaborating with stakeholders and leveraging local market insights. Canva offers flexibility in work location and emphasizes a culture of innovation and inclusivity.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva is a company that values collaboration, growth, and innovation. They offer a supportive work environment with flexible options and opportunities for professional development. The FP&A team is seeking a strategic finance business partner to join their collaborative and supportive environment.

Staff Product Manager - AI/ML Personalization

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest is seeking a passionate and strategic AIML Product Manager to lead personalized experiences on the platform. The role involves defining, designing, and launching AI/ML-powered features, collaborating cross-functionally, setting product vision, and identifying new opportunities to advance personalization. The ideal candidate should have experience in AIML products, technical fluency, strong communication skills, strategic thinking, customer-centricity, collaboration, ownership mindset, and a relevant degree.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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