Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

(Senior) Corporate Counsel

Company: Welltech

Location: Cyprus,Poland,Spain,Ukraine

Posted Dec 04, 2025

Welltech promotes its mission to empower users with wellness solutions, highlighting global reach and impact. The company seeks a legal professional for international expansion, emphasizing collaboration and growth opportunities.

BSA/AML Quality Assurance Analyst

Company: Green Dot Corporation

Location: USA

Posted Dec 04, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They have adopted a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The company is looking for a Quality Assurance Analyst to support their AML compliance program by reviewing transaction monitoring alerts and case investigations, ensuring operational accuracy and regulatory alignment.

Chief of Staff

Company: Qualia

Location: USA

Posted Dec 04, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer SMB and Enterprise products that bring together users from across the real estate ecosystem onto a single shared digital closing platform. The company is seeking a Chief of Staff to support the CEO and manage day-to-day operations, while providing exposure to every part of the business.

Senior Solutions Consultant

Company: AgentSync

Location: USA

Posted Dec 04, 2025

AgentSync seeks Solution Consultants to translate customer needs into solutions, collaborate with teams, and deliver projects. Benefits include competitive pay, equity, and comprehensive health coverage. The role requires detail-oriented individuals with systems acumen and a passion for technology.

SMB Account Executive

Company: Canva

Location: UK

Posted Dec 04, 2025

The job description is for an Account Executive role at Canva, a company that provides design tools. The role involves working closely with customers to understand their goals and provide tailored solutions. The position is based in Canva's London office and offers a range of benefits.

Senior Specialist - Premium Support (Italian)

Company: Airbnb

Location: Canada

Posted Dec 04, 2025

This job description outlines a Senior Specialist Premium Support role at Airbnb, emphasizing exceptional customer service, flexibility, and high standards. The position requires strong communication skills, problem-solving abilities, and the capacity to handle complex cases. The company highlights its commitment to inclusion and offers remote work opportunities with potential on-site requirements.

Director of Demand Generation

Company: Avive

Location: USA

Posted Dec 04, 2025

Avive Solutions Inc. is a mission-driven company developing advanced AED technology to combat sudden cardiac arrest. They seek a strategic Director of Demand Generation to drive growth in key sectors.

Senior CRM Manager

Company: Welltech

Location: Spain

Posted Dec 04, 2025

Welltech, a global wellness company with 255M users, empowers millions through innovative apps. They seek a Senior CRM Manager to drive subscription growth and lifecycle campaigns.

PAM Technical Architect - Professional Services

Company: Saviynt

Location: Remote

Posted Dec 04, 2025

Saviynt's AI-powered identity platform enhances security and operational efficiency. They seek a technical architect to lead PAM implementations, offering competitive salaries and a positive work environment. The role involves mentoring, solution design, and ensuring customer success through trusted advisory services.

Lead Site Reliability Engineer

Company: Kraken

Location: USA

Posted Dec 04, 2025

Kraken's job posting highlights their mission in sustainable energy, the role's responsibilities, and benefits like insurance and flexible work, emphasizing a positive and inclusive work environment.

Implementation Manager

Company: UpKeep

Location: USA

Posted Dec 04, 2025

The Implementation Manager role involves guiding customers through onboarding, ensuring successful deployments, and driving retention. It requires project management skills, Salesforce experience, and a competitive salary range of $75k-$85k.

Sr. Growth Manager

Company: UpKeep

Location: USA

Posted Dec 04, 2025

This job posting seeks a Sr Growth Manager with B2B SaaS experience to lead event marketing and full-funnel campaigns, requiring expertise in AI tools, cross-functional collaboration, and data-driven strategies. The role offers competitive compensation with a salary range of $125,000-$145,000.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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