Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Salesforce Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position focuses on designing and developing scalable Salesforce applications, collaborating with stakeholders, implementing service processes, ensuring compliance, and mentoring junior developers. It requires a Bachelor's degree, experience with Salesforce Service Cloud and Field Service Cloud, proficiency in Visual Studio, GitHub, and SFDX, and strong problem-solving, communication, and leadership skills.
Associate User Experience Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The job posting is seeking a talented graduate designer to join a creative design team within IBM Software's Asset Lifecycle Management division. The role involves translating design research into mockups, prototypes, and specifications, collaborating with various stakeholders, and understanding business problems to ensure context for deliverables. The position requires 1-3 years of experience in UI design, proficiency with design tools, strong communication skills, and a positive attitude. Familiarity with modern design trends, including AI and accessibility, is preferred.
AI Engineer (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Scientist, you will solve business problems using tools like Python, R, and TensorFlow, prepare and analyze data, implement AI models, and communicate results to clients. The role offers individual career paths, training opportunities, a knowledge-sharing culture, and the chance to work on projects in a large IT company.
Ingénieur électrique en support à la production
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
Lusine dIBM à Bromont est une entreprise de fabrication de haute technologie qui valorise ses employés et offre un environnement de travail stimulant. Le poste d'ingénieur électrique consiste à développer et soutenir les processus de test en fabrication pour les cartes de la gamme IBM, contribuant à la validation électrique des cartes avancées et à la croissance de l'usine.
SAP MM-PUR Lead (TAX)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a SAP MM Lead position at IBM Consulting. The role involves leading the Materials and Purchasing functional area in a large-scale SAP S/4HANA implementation project, focusing on Procure-to-Pay processes. The position requires strong experience in end-to-end SAP MM projects, leading functional teams, and knowledge of Brazilian localization, tax, and import functionalities. The role offers opportunities for career growth and development in a collaborative environment.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires SAP functional experience, project management skills, and the ability to lead teams in client-facing setups.
DevOps Lead Engineer and Build Master
Company: IBM
Location: Leiden, NL
Posted Dec 04, 2025
The job posting is for a DevOps engineer position at IBM IntelliMagic in Leiden. The role involves developing and maintaining test frameworks, build scripts, and automation systems for mainframe and storage systems performance management software. The ideal candidate should have a strong technical background, problem-solving skills, and the ability to work well with developers and testers.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring expertise in SAP platforms and mobile app development. It highlights collaboration with global clients and technical skills in enterprise mobility architecture.
Associate Package Consultant - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 04, 2025
IBM Consulting offers a Associates Program for university hires, providing opportunities to work with diverse clients worldwide. The role involves assisting clients in selecting, implementing, and supporting application packaged solutions. The company focuses on professional development, continuous learning, and personal growth in a culture of coaching and career advancement.
Application Architect-EAI
Company: IBM
Location: Shenzhen, CN
Posted Dec 04, 2025
The text describes a role as an Architect in IBM Consulting, involving collaboration with stakeholders, strategic analysis, modernized solution design, agile development, cloud application testing, and optimization of digital modernization assets. Required and preferred education and technical expertise are listed.
Data Engineer - Data Integration
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The text describes a job role requiring data architecture development, KPI tracking, business report creation, and data-driven optimization. It outlines educational qualifications, technical expertise in data science and visualization tools, and preferred skills like Python and NLP. The position emphasizes analytical and collaborative abilities for stakeholders.
SENIOR DATA STRATEGIST
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Senior Data Strategist role at IBM Cloudability, focusing on multicloud cost data architecture, strategic vision, and collaboration with cross-functional teams. It outlines technical requirements like SQL expertise, data modeling, and cloud platform experience, emphasizing strategic thinking and business impact.