Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Software Engineer - Web Services
Company: Mozilla
Location: Canada
Posted Nov 20, 2025
MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity tools like Thunderbird. They value privacy, user control, and collaboration with a global community. The company seeks a Senior Software Engineer to lead web services initiatives, focusing on JMAP, Python, and TypeScript. They offer competitive salaries, benefits, and a remote work environment.
Account Executive, New Business (Mid-Market)
Company: Apollo.io
Location: USA
Posted Nov 20, 2025
Apolloio is looking for a high-energy, results-driven MidMarket Outbound Account Executive to own net new revenue generation in the 250-1000 employee segment. The role involves proactively hunting new business, partnering with Sales Development Managers, and leading prospects through the entire sales cycle. The ideal candidate should have a hunter mentality, be comfortable generating 80% of their pipeline through outbound efforts, and have experience selling to C-level executives and revenue teams.
Senior Product Marketing Manager
Company: Checkly
Location: USA
Posted Nov 20, 2025
Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.
Senior Solutions Engineer
Company: Databricks
Location: Denmark
Posted Nov 20, 2025
Databricks is a company that aims to create a unified platform for data science and analytics, making it accessible to everyone. They provide a user-friendly and intuitive platform that fosters a culture of creativity, experimentation, and continuous improvement. The company is looking for a Solutions Architect to work with clients, demonstrate the platform's capabilities, and help customers solve their complex data challenges.
Partner Manager - Resellers
Company: Webflow
Location: USA
Posted Nov 20, 2025
Webflow empowers developers with a unified platform for building and managing websites. They seek a Partner Manager to grow their reseller ecosystem, offering competitive compensation, benefits, and a collaborative culture.
Senior Engineering Manager, Core Multi-Product Enablement
Company: Dropbox
Location: USA
Posted Nov 20, 2025
The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.
Full-Stack Staff Product Engineer
Company: Mozilla
Location: Canada
Posted Nov 20, 2025
MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a generalist FullStack Staff Product Engineer with extensive experience in frontend development, React, TypeScript, and AI product development.
Senior Application Engineer - Zuora Billing & Revenue
Company: Twilio
Location: India
Posted Nov 20, 2025
The job posting is for a Senior Application Engineer position at Twilio, focusing on Zuora Billing and Revenue. The role involves design, configuration, development, and testing of Zuora solutions for key finance functions. The ideal candidate should be a self-starter with strong analytical skills, communication abilities, and experience in Zuora Billing and Revenue modules. The position is remote-based in India.
Associate Vice President - Digital (Political)
Company: MissionWired
Location: USA
Posted Nov 20, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.
Senior Product Manager - Personal Banking
Company: Mercury
Location: USA
Posted Nov 20, 2025
Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.
Intermediate Fullstack Engineer (Ruby/Vue.js) - Analytics Instrumentation
Company: GitLab
Location: Canada,EMEA,UK,Netherlands
Posted Nov 20, 2025
This job description highlights a role in developing data-driven analytics tools for GitLab, emphasizing collaboration with cross-functional teams, privacy-focused practices, and creating actionable insights through instrumentation frameworks.
Intermediate Backend Engineer (Go), Runner
Company: GitLab
Location: Canada,Netherlands,UK
Posted Nov 20, 2025
This Backend Engineer position for the Verify CI Functions Platform team at GitLab is fully remote. The role involves rearchitecting GitLab Runner to support ultra-scale CI/CD operations and building the foundational platform for CI Functions. The team focuses on developing the Step Runner component, integrating with GitLab Runner, and solving technical problems of medium scope and complexity. The ideal candidate should have professional experience with Go, scaling SaaS products, and proficiency in English. The team values clear communication, collaboration, and a solution-oriented mindset.