Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Engineer
Company: NABIS
Location: USA
Posted Nov 18, 2025
Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry and are seeking a Staff Engineer to drive the success of their V2 Platform. Nabis offers a fully remote, high-impact role with competitive compensation and a diverse, inclusive work environment.
Head of Design
Company: User Interviews
Location: USA
Posted Nov 18, 2025
User Interviews is a company that connects businesses with diverse audiences for user research. They prioritize talking to customers, understanding their behavior, and building products that customers love. The company values high agency, bias to action, and thoughtful risk-taking. They are building a product loved by designers and researchers at world-class companies, with a focus on AI and remote work culture.
Senior JavaScript Engineer
Company: Nearform
Location: Italy
Posted Nov 18, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior JavaScript Engineer to design and build applications using JavaScript, with a focus on Node.js and React. The role involves collaborating with clients, optimizing application performance, and working in an agile environment. Nearform offers competitive benefits, including remote work, flexible hours, training allowances, and a pension plan.
Staff Product Manager, Growth — New User Acquisition
Company: Reddit
Location: USA
Posted Nov 18, 2025
The job posting is for a Product Manager role on Reddit's Top of Funnel team, focusing on optimizing the platform for search engines and user growth. The role involves defining strategy, roadmapping, experimentation, and collaboration with cross-functional teams. The position is fully remote, with a preference for candidates in the EST timezone.
Staff Product Manager
Company: Dropbox
Location: USA
Posted Nov 18, 2025
Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by working closely with AI/ML and data teams. It involves data-driven experimentation, deep customer empathy, and shaping user discovery and retrieval experiences using modern AI techniques.
Customer Support Engineer
Company: Vercel
Location: USA
Posted Nov 18, 2025
The role is for a deeply technical engineer to join Vercel's Customer Support Engineering team. The engineer will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers. The role requires strong communication skills, experience with Vercel and modern web development, and the ability to work in a fully remote, globally distributed team.
Systems Administrator (Zendesk)
Company: Vonage
Location: Poland
Posted Nov 18, 2025
The Systems Administrator role at Vonage API is crucial for administering and optimizing core platforms that power the Customer Success organization. The role involves managing CRM systems, AI-driven tools, data management, integrations, and process improvements to ensure seamless customer experiences and insights at scale.
Computer Vision Engineer - R&D
Company: Panoptyc
Location: Philippines,India
Posted Nov 18, 2025
Panoptyc is seeking a Senior Computer Vision Engineer to develop and optimize cutting-edge models for retail object recognition and edge deployment. The role involves model development, edge optimization, dataset engineering, research and innovation, technical leadership, and LLM integration. The ideal candidate should have 5+ years of hands-on computer vision experience, deep expertise with YOLO and YOLOE architectures, edge deployment mastery, LLM and LLMOps experience, and strong software engineering fundamentals.
Senior Machine Learning Platform Engineer
Company: Synthesia
Location: Europe,UK,Switzerland
Posted Nov 18, 2025
Synthesia aims to simplify video creation with AI, highlighting its growth and a senior MLOps role requiring DevOps and cloud expertise.
Staff Product Manager
Company: Dropbox
Location: Canada
Posted Nov 18, 2025
Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by leveraging AI techniques. The ideal candidate will have 8+ years of product management experience, success in improving search ranking systems, and familiarity with modern AI systems.
Administrator
Company: GitLab
Location: USA
Posted Nov 18, 2025
The Contract Administrator role provides essential support for the contracting process, serving as a key resource for the Legal Procurement team. The role involves assisting with contract intake and review, managing contract documentation, and supporting the overall contracting process. The ideal candidate should have at least 14 years of contracts administration experience, strong organizational skills, and proficiency in contract management systems and AI tools.
Intermediate Backend Engineer (Ruby), AI Engineering, Custom Models
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 18, 2025
The Custom Models team at GitLab is responsible for developing and maintaining key components of GitLab AI, allowing customers to run GitLab Duo features in private environments. The team collaborates with various teams to ensure a complete lifecycle of features, focusing on customization controls and a smooth experience for large customers. The role involves fullstack development using JavaScript, Ruby on Rails, and Python, with opportunities to work on both frontend and backend components. The team values asynchronous work, code quality, and performance optimization.