Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Security Software Engineer (L5) - Workforce Security
Company: Netflix
Location: USA
Posted Nov 17, 2025
This text describes Netflix's workforce security team, a role for a Security Software Engineer, required skills, compensation structure, benefits, and company culture. It emphasizes security controls, collaboration, and inclusive practices.
Software Engineer L4/L5 - Data and Feature Infrastructure, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages machine learning and artificial intelligence to personalize content recommendations, optimize content slate, and improve various business initiatives. They are seeking to build a next-generation ML data and feature platform to improve the productivity of ML practitioners and enable sharing of datasets across various ML domains.
Machine Learning Engineer - AI for Member Systems
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a passionate and talented Machine Learning Engineer to join their AI for Member Systems team. The role involves collaborating with cross-functional teams to develop and implement machine learning algorithms that improve personalization, recommendations, and member experiences. The ideal candidate should have 5+ years of experience in applying machine learning in an industrial setting, a PhD or Masters in a related field, and expertise in machine learning algorithms and frameworks.
AI Image Processing Specialist - Qualified Pipeline
Company: Data Meaning
Location: USA
Posted Nov 17, 2025
Data Meaning is a leading Business Intelligence and Data Analytics consulting firm seeking an AI Image Processing Specialist to innovate product image automation for retail clients. The role involves developing AI-driven processes for image transformation, collaborating with clients, and staying updated with AI advancements.
Lead Product Manager
Company: Green Dot Corporation
Location: USA
Posted Nov 17, 2025
Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The Lead Product Manager role involves designing and driving end-to-end product planning and execution for partner products and services, with a focus on migrating a partner platform from on-prem to cloud.
Technical Director - Internal Game Studio (ISX2)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Technical Director to lead a new transmedia gaming experience on their CloudGaming platform. The role involves assembling and managing a world-class engineering team, making technology decisions, and ensuring alignment with Netflix's platform technologies. The company values integrity, excellence, respect, inclusion, and collaboration.
Senior Game Producer - Narrative
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Senior Game Producer Narrative to join their dynamic Games Production team. The role involves guiding development teams, fostering innovation, and ensuring high-quality player experiences. The position is remote with a preferred PST time zone and offers a competitive compensation package.
Analytics Engineer 5 - Application Quality of Experience
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a seamless, high-quality streaming experience across a wide range of devices. The Client Data Science & Engineering team uses large datasets to generate insights about the end-to-end user experience and systems. The company is seeking an analytics engineer to improve App QoE instrumentation and monitoring.
Machine Learning Scientist (L5) - Content and Studio
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Production team within Data Science and Engineering develops analytics and machine learning tools to support decision-making in content finance and production planning. They are seeking an experienced ML scientist to build ML solutions for self-service analytics of structured and unstructured data.
Data Scientist 5 - Availability
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company relies on extensive technical infrastructure to deliver a great member experience. The role of a Senior Data Scientist focused on Infrastructure Availability involves developing metrics, partnering with various teams, and making recommendations to improve system reliability and availability.
Sr. Consultant Change Management
Company: phData
Location: USA
Posted Nov 17, 2025
The role of a Senior Change Management Consultant in the Advisory Practice involves partnering with clients to drive successful adoption of data-driven and AI-enabled solutions. The consultant will develop and execute change management strategies, work closely with clients to design communication and training programs, and manage organizational resistance to ensure sustainable change. The ideal candidate should have 4+ years of experience in change management, strong technical understanding, and excellent communication skills.
TV UI Engineer (L5) - Games Player Experiences
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix seeks a senior TV UI engineer to innovate Game Player experiences, emphasizing collaboration, accessibility, and inclusive culture. The role involves building scalable, performant code and driving cross-functional initiatives.