Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

AI Business Operations Graduate

Company: Storyteller

Location: South Africa

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position with a competitive salary, benefits, and paid leave.

AI Business Operations Graduate

Company: Storyteller

Location: Hungary

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations and global brands, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position in Hungary with a competitive salary, 33 days of paid leave, and benefits. They are looking for a curious, adaptable graduate with an interest in technology innovation and problem-solving.

Lead Consultant - Data Engineer

Company: Lovelytics

Location: USA

Posted Nov 08, 2025

Lovelytics is a Databricks-focused data and AI consulting firm that has experienced exponential growth since partnering with Databricks in 2019. They are seeking a Senior Data Engineer Lead Consultant to join their Data & AI practice, working on client engagements related to data warehousing, ETL development, data integrations, and data modeling. The role is client-facing and focused on using Databricks, AWS, and Azure technologies. Lovelytics values collaboration, diversity, and innovation, and offers exciting projects with great clients across various industries.

SEO Manager

Company: Market My Market

Location: USA

Posted Nov 08, 2025

This job posting describes a full-time remote SEO Manager role with responsibilities including strategic development, collaboration, training, reporting, and team leadership. The position emphasizes data-driven strategies, client account management, and company values like transparency and growth. The company highlights its recognition as a Great Place to Work and offers benefits like PTO and health insurance.

Sr. ServiceNow Developer

Company: 3GC Group

Location: Philippines

Posted Nov 08, 2025

The Sr ServiceNow Developer role involves supporting continuous improvement projects for an enterprise's ServiceNow implementation. The successful candidate will collaborate with a diverse workforce, communicate effectively with stakeholders, and provide expert configuration of ServiceNow. Requirements include 3+ years of IT service operations experience, 2+ years of ServiceNow development experience, excellent communication skills, and experience with Agile frameworks and integrations.

Staff Engineer - Front End focus

Company: Visa

Location: India

Posted Nov 08, 2025

Pismo is a technology company founded in 2016 that provides banking and financial infrastructure solutions. They are seeking a Senior Software Engineer to develop a Pipeline Orchestration Platform with cloud-based capabilities. The role involves building scalable APIs, integrating with deployment infrastructure, and ensuring security standards. The position is remote with opportunities for innovation and collaboration across teams.

Workday HCM – Senior Manager

Company: Visa

Location: USA

Posted Nov 08, 2025

Visa seeks a Senior Manager HCM Systems to drive workforce transformation. The role involves configuring Workday systems, collaborating with HR, and ensuring secure global operations. Remote with travel requirements.

Expert Technical Artist - Graphics

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2025

CD PROJEKT RED is seeking an Expert Technical Artist with a focus in Graphics to join their Boston studio and work on Cyberpunk 2, the follow-up to Cyberpunk 2077. The role involves collaborating with various teams, developing rendering systems in Unreal Engine 5, researching emerging trends, maintaining visual coherence, troubleshooting performance issues, and mentoring the art team. The ideal candidate should have 7+ years of experience in realtime graphics rendering or technical artistry, strong understanding of GPU workflows and lighting, proficiency in shader languages, and experience with profiling tools.

Sales Account Executive

Company: re:Members

Location: USA

Posted Nov 08, 2025

The job posting for a Sales Account Executive at reMembers highlights the company's mission to empower nonprofit organizations with powerful solutions. The role involves executive sales strategy, collaboration with marketing, and cross-functional work with other departments. The company offers competitive compensation, benefits, and a collaborative work environment.

Email Lifecycle Marketing Manager

Company: GrowthAssistant

Location: Philippines

Posted Nov 08, 2025

The company is seeking an Email Lifecycle Marketing Manager to join their growth marketing team. The role involves managing and optimizing lifecycle marketing programs, collaborating with creative and operational teams, and tracking performance metrics. The position offers a $400 sign-on bonus and benefits such as work from home, paid holidays, and health insurance. The ideal candidate should have 3+ years of experience in lifecycle marketing, email, and CRM, preferably in the mortgage or financial services industries. Strong project management skills, analytical skills, and communication skills are required.

Sr. Salesforce Developer

Company: 3GC Group

Location: Philippines

Posted Nov 08, 2025

The job posting is for a Senior Salesforce Developer with Service Cloud expertise to join a remote team in the Philippines. The role involves developing and optimizing Salesforce solutions, working with Apex, Lightning Web Components, integrations, deployments, and both backend and frontend development. The ideal candidate should have 5+ years of Salesforce development experience, proficiency in Apex, LWC, Visualforce, SOQL/SOSL, and experience with Salesforce declarative tools, API integrations, security, deployments, and release management.

SAP Data Specialist

Company: Allogene Therapeutics

Location: USA

Posted Nov 08, 2025

Allogene Therapeutics is a clinical-stage biotechnology company developing allogeneic CAR T cell products for cancer and autoimmune diseases. They are seeking an SAP Data Specialist to join their Supply Chain organization on a 6-month contract, with responsibilities including master data maintenance, SOP creation, and report development.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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