Provide A Positive Customer Service Experience Jobs in Atlanta, GA

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Looking for Provide A Positive Customer Service Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Atlanta, GA area.

Sr Associate, Accounting & Finance Development Program HYBRID

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum offers a comprehensive Accounting and Finance Development Program that provides high visibility within the Finance organization and numerous opportunities for career growth. The program includes 3-4 cross-functional job rotations, rigorous assessments, and a training and development component focused on growing business acumen, financial acumen, and leadership skills. Participants are assigned a leadership mentor and are required to pursue a relevant Accounting or Finance credential (CPA, CFA). The program emphasizes working collaboratively, demonstrating strong analytical skills, and contributing to operating effectiveness. Unum is a Fortune 500 company and leading provider of employee benefits, offering competitive benefits and rewards including healthcare, insurance, performance-based incentive plans, and a 401(k) retirement plan.

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 24, 2025

Oracle Technical EPM Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Subcontracts Procurement Analyst , GPS (Government & Public Services)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for an IT procurement advisor role within the GPS Contracts & Procurement organization at Deloitte. The role involves reporting to the PSBI Procurement Manager and advising client delivery teams on procurement strategies. Key responsibilities include overseeing competitive bidding processes, providing proposal support, managing supplier relationships, and monitoring supply markets. The ideal candidate should have a Bachelor's degree, demonstrated experience in negotiating reseller agreements, and proficiency in MS Office. Preferred qualifications include minimum 2-3 years of software and hardware buying experience, and Deltek Costpoint experience. The wage range is $54,500.00 - $100,300.00.

AWW2 Heat Treat Operator (onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 24, 2025

Pratt & Whitney, a company transforming the future of flight, is seeking curious individuals to join their team in Columbus, GA. The role involves performing tasks related to forge/heat treat in a modern manufacturing setting, requiring mechanical and technical aptitude. The company values diversity of thought and fosters an inclusive culture. Benefits include medical, dental, vision, life insurance, 401(k) match, and more. U.S. citizenship is required.

Technology, Software Engineering, Data and Product - United States - 2025 ReEntry Program

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

JPMorganChase's ReEntry program supports experienced professionals on career breaks, offering a 15-week fellowship program with potential for permanent employment. The firm values diversity and experience, operating globally with a focus on technology and data. They seek tech professionals with diverse skills, offering competitive rewards and benefits. JPMorganChase is an equal opportunity employer, committed to diversity and inclusion.

Senior Director, Reskilling

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Accounting Manager - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

SAP - Finance A/R Functional Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Enterprise Performance team specializes in optimizing operations across entire organizations, from strategy to implementation and operation. The SAP Finance A/R Functional Manager role involves working on SAP S/4 implementation projects, focusing on Finance AR functional roles and architecting for S/4 projects. Deloitte's Government and Public Services (GPS) practice serves federal, state, local government clients, and public higher education institutions, aiming to help clients anticipate disruption and fulfill their mission promise. The role requires a Bachelor's degree, expertise in transforming custom processes to standard using SAP Fiori, and knowledge of SAP S4 Financials integration with Sales, Purchasing, and other modules. Leadership skills and the ability to conduct complex solutioning workshops are also desired. The wage range for this role is $124,950 to $208,250.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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