Provide A Positive Customer Service Experience Jobs in Atlanta, GA

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Looking for Provide A Positive Customer Service Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Atlanta, GA area.

HRIS Solutions Consultant - Workday

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a leading provider of employee benefits, is seeking an HRIS Solutions Consultant for a hybrid role. The successful candidate will manage HRIS implementation projects, provide technical guidance on Unum's HR Connect solutions, and partner with internal teams and product owners. The role requires at least 4+ years of HRIS and business analysis experience, strong knowledge of Workday/ServiceNow/ADP/UKG module integration, and excellent project management skills. Unum offers a comprehensive benefits package including health, vision, dental, disability, a generous PTO, 401(k) contribution, mental health support, career advancement opportunities, and tuition reimbursement.

Deals Valuation Experienced Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

Consulting Dietitian - Tallahassee Area

Company: Aramark

Location: Thomasville, GA

Posted Jan 24, 2025

Senior Software Engineer, Infrastructure, Google Cloud Global Networking

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

Google is seeking a software engineer with extensive experience in C++, C, or Python, and a strong background in data structures/algorithms, software testing, maintenance, and design. Preferred candidates hold a Master's or PhD in Computer Science and have experience in technical leadership roles and accessible technology development. The role involves writing and testing code, participating in design reviews, reviewing and providing feedback on other developers' code, contributing to documentation, and triaging product issues. The base salary range is $161,000-$239,000 + bonus + equity + benefits. The position offers opportunities for growth, switching teams, and working on next-generation technologies that impact billions of users.

Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 24, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging and integrity. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising multiple direct reports.

Human Resources Expert

Company: Target

Location: Smyrna, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Human Resources Expert. The role involves creating a welcoming experience for guests, understanding their needs, and providing solutions. The HR Expert will also support talent acquisition, training, and operational programs. The ideal candidate should have a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Target offers competitive benefits and training.

Production Laborer - McLean, IL

Company: CRH

Location: Atlanta, IL

Posted Jan 24, 2025

Oldcastle APG, a CRH Company, is seeking an experienced Laborer for a manufacturing role. The position involves operating machinery, performing preventive maintenance, and ensuring quality production. The ideal candidate should have 3+ years of related experience, a high school diploma or equivalent, and a working knowledge of safety principles. The job offers a competitive hourly pay rate of $17, along with comprehensive benefits and a diverse, inclusive culture. CRH, the parent company, is a collection of family businesses and large enterprises offering career growth opportunities.

Direct Sales Agent Specialist (2839) - Direct Auto

Company: Allstate

Location: Newnan, GA

Posted Jan 24, 2025

National General, a subsidiary of The Allstate Corporation, is seeking a Direct Sales Agent Specialist. The role involves driving new business sales, understanding customer needs, and building rapport and trust. Key responsibilities include closing sales of insurance and ancillary products, meeting sales goals, leveraging community contacts for a sales pipeline, and initiating outbound calls to target customers. The position offers competitive compensation and opportunities for growth within a supportive, inclusive environment. National General provides various insurance products and is known for its financial strength and commitment to diversity and inclusivity.

(USA) Merchandising Lead

Company: Walmart

Location: Valdosta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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